Troubleshooting

Troubleshooting

My phone

1 Recharge or replace the battery.

 

 

 

I cannot

 

 

If you are having trouble receiving a

does not

2 Press and hold the Power key.

 

 

 

receive a

 

 

e

 

 

 

 

 

data call, you may need to configure

turn On.

3 Be sure the battery is correctly

 

 

 

data call.

 

 

s

 

 

 

 

 

your phone manually to receive a

 

inserted.

 

 

 

 

 

 

 

 

 

l

u

 

 

 

 

 

 

 

 

 

 

data call. See the “T61c Advanced

 

 

 

 

 

 

 

 

 

 

a

 

 

My phone

Check for Ringer Off (

) or Silent

 

 

 

 

i

 

 

Features” insert.

 

 

 

c

 

 

 

does not ring

Mode ( ) icons on the standby

 

 

 

r

 

 

 

If you are having problems

m

eI am having

 

when a call

screen. Press and hold C to turn off

 

problems

 

 

downloading information from the

is received.

Silent Mode. Turn the ringer on in

 

downloading

 

Internet during a wireless modem

 

 

 

 

 

the Settings menu.

 

 

m

 

 

information.

 

session, make sure that your phone is

 

 

o

 

 

 

 

 

 

 

c

 

 

 

 

 

 

 

 

 

My signal

This is a common roccurrence.

 

 

 

 

 

 

 

 

still in Wireless Modem Operation

 

 

 

 

 

 

 

 

by checking your phone’s display.

strength

 

o

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transmittersfare set in geographic

 

 

 

 

 

 

 

If you travel to a region with a

varies.

t

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

areas and coverage is not 100% all

 

 

 

 

 

 

 

weak signal, the connection can be

 

o

 

 

 

 

 

 

 

 

 

 

 

 

of the time. Signal strength varies

 

 

 

 

 

 

 

dropped. If this happens, you will

 

N

 

 

 

 

 

 

 

 

 

 

 

 

as you travel between cells.

 

 

 

 

 

 

 

 

need to re-establish a connection to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the internet once you have enough

 

 

 

 

 

 

 

 

 

 

 

 

 

signal strength.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Some menus/features are operator dependent.

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