Troubleshooting

Some problems require you to call your network operator, but you can correct most problems yourself. Remove the SIM card before handing your phone in for repair. For more support, go to www.sonyericsson.com/support.

Restart your phone every day to free memory. Do a Master reset if you are having problems with memory capacity or if the phone is working slowly.

Master reset

If you experience problems with your phone, such as screen flickering, screen freezing or navigation problems, you should reset the phone.

To reset the phone

•Select Menu > Settings > General > Master reset and select an option.

Reset settings resets all changes that you have made in your phone to default.

Reset all deletes all user data such as contacts, messages, pictures and sounds in your phone.

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