Check if the SIM card is damaged.

Contact your network operator to get a new SIM card.

Common questions

I cannot turn on the phone

Try charging the phone until it has finished charging. Attach the charger (make sure the power icon on the charger is facing upwards) and charge the phone for 3 hours. The battery icon on the screen may not appear until the phone has charged for 30 minutes.

I cannot use Internet or MMS

Make sure you have a phone subscription that supports data transmission, and also the correct settings in your phone.

I cannot send text messages (SMS)

Make sure you have a valid service center number in your phone.

The phone cannot be detected by other devices using Bluetooth wireless technology

You have not turned the Bluetooth function on. Make sure that the visibility is set to Show phone. See To turn on the Bluetooth function on page 29.

How do I change phone language?

1From standby select Menu > Settings > the General tab > Phone language.

2Select an option.

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