You also have the option to do a Master reset. Some of the personal data and settings you have made will be lost when you do this % 78 Master reset.

No battery icon appears when I start charging the phone

Possible cause: The battery is empty or has not been used for a long time.

Solution: It may take up to 30 minutes before the battery icon appears on the screen.

Some menu options appear in grey

Possible cause: A service is not activated or your subscription does not support the function.

Solution: Contact your network operator.

Possible cause: Since you cannot send themes, pictures and sounds that are copyright-protected, the Send menu is sometimes unavailable.

I do not understand the language in menus

Possible cause: The wrong language is set in the phone.

Solution: Change the language

%14 Phone language.

76 Troubleshooting

I cannot turn on the phone Possible cause: The battery is discharged.

Solution: Recharge the battery

%5 To charge the battery.

Solution: Turn the phone on with the charger attached. If the phone starts, restart the phone with no charger attached.

I cannot charge the phone or battery capacity is low

Possible cause: The charger is not properly connected to the phone.

Solution: Make sure that the charger connector clicks properly into place when connected % 5 To charge the battery.

Possible cause: The battery connection is poor.

Solution: Remove the battery and clean the connectors. You can use one of the following lightly soaked in alcohol; a soft brush, a cloth or a cotton bud. Make sure that the battery is completely dry before you put it back. Check that the battery connectors in the phone are not damaged.

Possible cause: The battery is worn out and needs to be replaced.

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