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Sprint Nextel J23OI Troubleshooting, The phone cannot be switched on, Grey menu options, Menu language, No indication of charging, Recharge or replace the battery

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Troubleshooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.

The phone cannot be switched on

Recharge or replace the battery

%6 To insert the SIM card and battery.

No indication of charging

When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the display.

Menu language

If the display shows a language that you do not understand, you can always set the following from standby:

Press 0000 for English menus.

Press 8888 for automatic, local menus.

Grey menu options

Grey text indicates a function that is temporarily unavailable, for example, due to your subscription or due to a certain setting which has not been turned on.

Since you cannot send pictures and sounds that are copyright-protected, the Send menu is sometimes unavailable.

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Contents

Page Page Sony Ericsson ©Sony Ericsson Mobile Communications AB Page Getting to know your phone Assembling your phone User guide symbols SIM card and battery information To insert the SIM card and battery To charge the battery PIN To turn the phone on and off To make and receive calls Icons Main menu view Navigating the menus Menu overview Phone language More options Delete and edit items Entering letters and characters To switch between writing methods Options list Calling Making and receiving calls Emergency calls Call list Phonebook To add a ringtone to a phonebook entry } Phonebook } YES } Options } YES } Personal rings } Add new? } YES To call a number saved in the phonebook 1 } Phonebook } YES } Find and call } YES Phonebook memories Choosing where to save an entry Memory status To check the status of the memories }Phonebook } YES } Memory status } YES Replacing entries Groups Voicemail Call time Call cost and cost information Diverting calls More than one call Call waiting service To activate or deactivate the call waiting service }Calls } YES } Manage calls } YES } Call waiting } YES }Activate To make a second call Conference calls Creating a conference call To join the two calls into a conference call Press } Join calls } YES To add a new participant Restricted dialling Fixed dialling Closed user groups Accept calls Additional calling functions Messaging Service numbers Text messages Text formatting Long messages To turn long messages on }Messaging } YES } Text message } YES } Options } YES }Long messages } YES } On } YES Message options To set a default message option 1} Messaging } YES } Text message } YES } Options 2Select Text message type, Validity period, Request reply or Status request } YES Templates To reply to a message 2 } Reply } YES Write new Include this msg To forward a message Picture messages More options To select an option }Messaging } YES } Picture message } YES } Options } YES To write and send a picture message 1} Messaging } YES } Picture message } YES } Write new Area information To turn area information on or off 1} Messaging } YES } Options } YES } Area info } YES }Reception } YES. 2 } On or Off } YES Cell information Radio While listening to the radio Personalizing your phone Themes To select a picture as wallpaper 1 } Settings } YES } Display } YES } Wallpaper } YES } Select picture } YES To turn the wallpaper on or off }Settings } YES } Display } YES } Wallpaper } YES }Activate, select On or Off Ringtones and melodies To compose a ringtone 1 } Fun & Games } YES } Composer } YES Exchanging ringtones and melodies To send a melody 1} Fun & Games } YES } My sounds } YES Sounds & alerts On if silent From Sounds & alerts in the Settings menu, you can also select: Message alert Key sound Time and date Answering mode My phone numbers Profiles Master reset Internet Setting up the Internet Set up with the wizard Advanced setting information GPRS data GSM data GPRS APN Username GSM Phone number Data rate Dial type To create a data account manually Internet profile settings To enter Internet profile settings manually 1} Internet services } YES } Options } YES } Internet profiles } YES Add profile To use advanced profile settings Chg homepage Second account Security Show pictures Using the Internet browser Using bookmarks Downloading More features Alarm clock Stopwatch Calculator Timer Calendar Games Security Keypad lock SIM card lock Phone lock Automatic To set the phone lock 1} Settings } YES } Locks } YES } Phone lock } YES } Protection } YES Editing the phone lock code To check memory for text messages }Memory status } YES To delete saved files or information Troubleshooting The phone cannot be switched on Grey menu options Error messages PIN blocked/PIN2 blocked PUK blocked – contact operator Phone locked Phone lock code Number not permitted Additional information Service and support Page Page Page Guidelines for Safe and Efficient Use CHILDREN Power supply (Charger) Battery Personal medical devices Driving Emergency calls Antenna Efficient use Radio frequency (RF) exposure and SAR Accessible Solutions/Special Needs Disposal of old electrical & electronic equipment End User Licence Agreement Limited Warranty Conditions Page *EUROPEAN UNION (EU) FCC Statement Declaration of Conformity B battery L language Page U unblocking