Sprint Nextel Merlin C777 manual Contacting Sprint Customer Service, Troubleshooting

Models: Merlin C777

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Contacting Sprint Customer Service

You can reach Sprint Customer Service by:

Logging on to your account at www.sprint.com.

Calling us toll-free at 1-888-211-4727(personal use) or 1-800-927-2199(business use).

Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Troubleshooting

For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit www.sprint.com/support to find up-to- date FAQs, Troubleshooting Guide and User Guides specific to this device.

Problem/error

Solution

 

 

The device has no

Ensure the following:

power.

The device is

 

(The LED indicator is

properly inserted.

off.)

The computer is

 

turned on and not

 

in suspend mode

 

(Windows) or sleep

 

mode (Mac).

 

 

16 Section 2C. Using Your Merlin C777 Device

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Sprint Nextel Merlin C777 manual Contacting Sprint Customer Service, Troubleshooting