Get Started 4
1. Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
2. Follow the on-screen prompts to complete the activation process.
3. After you have completed the wizard, make a phone call to confirm your activation.
If your phone is still not activated or you do not have access to the Internet, contact Sprint
Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press while the phone is being activated. Pressing cancels the
activation process.
Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-
888-211-4727 from any other phone.
Set Up Voicemail Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. From standby mode, press and hold to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
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