Star Micronics TUP492-24 operation manual Error Messages, Led Err

6.6 Error Messages

It is possible to determine the type of error occurring by observing the printing results and which LED lights up.

a)Recoverable errors

The printer goes off line when these errors occur.

To resume operation, remove the cause of the error, then press the RESUME button.

Error	Cause		LED
		ERR	HU	PE
Head up error	The head is raised.		On
Paper-out error	No paper is inserted.			On
Label size error	The paper size differs from the measured size.			On

b)Unrecoverable errors

The printer goes off line when these errors occur.

Operation of the printer will be resumed by pressing the resume button after the cause of the unre- coverable error is removed.

Error	Cause		LED
		ERR	HU	PE
Command error	There is an error in the command.	On
Cutting error	The paper is not cut properly.	On		On
Transmission error *1	There is an abnormality in the received data.	On	On
Paper jam error *2	The paper is not fed up to the sensor.	On	On	On

*1 Valid only with the serial interface

*2 If the paper is jamed inside the presenter

1Paper Jam, Case 1: Removing paper from inside the presenter. (Procedure)

1)If there is a paper jam at the Open/Close plate, lower the Open/Close plate if it is in the up position. (If it is in the down position, leave it down.)

2)Remove the jammed paper from the space below the presenter unit.

Note) When lowering the Open/Close plate, be careful not to bend the PET film unit.

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