Trouble Shooting Guide
SYMPTOM | POSSIBLE CAUSE | SOLUTION |
Shortened range | Batteries not charged for long | Charge batteries for eight hours |
| enough | or more |
| Batteries weak and cannot hold | Replace battery pack |
| charge |
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Battery pack not | Battery pack fault | Replace battery pack |
charging | Charge fault | Replace charger |
| ||
| Charger loom or plug damaged | Contact local mobility dealer |
| Loose connection | Check plugs and looms |
| No output from wall outlet | Try a wall socket in a different |
|
| room |
| Fuse in charger mains plug blown | Unplug from wall & change fuse |
| Button on battery pack has popped | Switch off and press button back |
| out | in |
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|
Battery charging | Faulty batteries | Replace battery pack |
current high | Scooter switched on during | Turn scooter off |
| ||
| charging |
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|
Battery gauge shows | See battery pack not charging | See battery pack not charging |
empty after charging |
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No drive | Engage | |
| Flat batteries | Charge battery pack |
| Scooter or battery pack not | Ensure both are switched on |
| switched on |
|
| Battery pack not engaged properly | Check battery pack is clipped |
|
| into place |
| Scooter in sleep mode | Turn key off and on again |
| Charger plugged in | Unplug charger |
| Button on battery pack popped out | Reset |
| Disconnected loom or plugs | Check all plugs & looms |
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|
Motor runs irregularly | Control system fault | Contact dealer |
and/or noisily | Electrical malfunction | Contact dealer |
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DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM,
BATTERY PACK, LOOMS, PLUGS OR BATTERY CHARGER.
THE CONTROL SYSTEM IS SAFETY CRITICAL AND THERE ARE NO USER
SERVICEABLE PARTS
Iss 2 | 33 |
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