Your Warranty Rights and Obligations
The U.S. Environmental Protection Agency (EPA) and STIHL Incorporated are pleased to explain the Emission Control System Warranty on your equipment type engine. In the U.S. new 1997 and later model year small off-road equipment engines must be designed, built and equipped, at the time of sale, to meet the U.S. EPA regulations for small non road engines. The equipment engine must be free from defects in materials and workmanship which cause it to fail to conform with U.S. EPA standards for the first two years of engine use from the date of sale to the ultimate purchaser.
STIHL Incorporated must warrant the emission control system on your small off-road engine for the period of time listed below provided there has been no abuse, neglect or improper maintenance of your small off-road equipment engine.
Your emission control system includes parts such as the carburetor and the ignition system. Also included may be hoses, and connectors and other emission related assemblies.
Where a warrantable condition exists, STIHL Incorporated will repair your small off-road equipment engine at no cost to you, including diagnosis (if the diagnostic work is performed at an authorized dealer), parts, and labor.
Manufacturer's Warranty
Coverage:
In the U.S., 1997 and later model year small off-road equipment engines are warranted for two years. If any emission- related part on your engine is defective, the part will be repaired or replaced by STIHL Incorporated free of charge.
Owner's Warranty
Responsibilities:
As the small off-road equipment engine owner, you are responsible for the performance of the required maintenance listed in your owner's manual. STIHL Incorporated recommends that you retain all receipts covering maintenance on your small off-road equipment engine, but STIHL Incorporated cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
Any replacement part or service that is equivalent in performance and durability may be used in non-warranty maintenance or repairs, and shall not reduce the warranty obligations of the engine manufacturer.
As the small off-road equipment engine owner, you should be aware, however, that STIHL Incorporated may deny you warranty coverage if your small off-road equipment engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
You are responsible for presenting your small off-road equipment engine to a STIHL service center as soon as a problem exists. The warranty repairs will be completed in a reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and responsibilities, please contact a STIHL customer service representative at 1-800-467- 8445 or you can write to
STIHL Inc.,
536 Viking Drive, P.O. Box 2015, Virginia Beach, VA 23450-2015.
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the ultimate purchaser and each subsequent purchaser that your small off-road equipment engine will be designed, built and equipped, at the time of sale, to meet all applicable regulations. STIHL Incorporated also warrants to the initial purchaser and each subsequent purchaser that your engine is free from defects in materials and workmanship which cause the engine to fail to conform with applicable regulations for a period of two years.
Warranty Period
The warranty period will begin on the date the utility equipment engine is purchased by the initial purchaser and you have signed and sent back the warranty card to STIHL.