T RO U B L E S H O OT I N G G U I D E

T RO U B L E S H O O T I N G

Refrigerator/Freezer is frosted up

Has a door or drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing.

Are door(s) and/or drawer closing and sealing properly? Contact your dealer if door(s) are not adjusted properly. NOTE: When opening the freezer drawer, you may notice a side-to-side motion in the drawer. This motion is normal, with the tolerance built into the drawer slides. When the drawer is closed it will automatically adjust and close with correct alignment.

You hear unusual noises

These noises may be normal operating sounds related to refrigerant circulation, fan operation, ice maker operation, defrost cycle or compressor operation. Noises may be more noticeable when door(s) are open.

You hear occasional buzzing

Is the water supply connected to ice maker and turned on?

Condensation forms inside the unit

This is normal during periods of higher humidity (summer) and with frequent door openings.

Are door(s) and/or drawer closing and sealing properly?

Condensation forms outside the unit

During periods of high humidity, some condensation may appear on outside surfaces. The condensation will disappear when the humidity drops. Be sure that door(s) and/or drawer are closing and sealing properly. If condensation persists, contact your Sub-Zero authorized service center.

Outside of the freezer section heats up

Clean the condenser area.

There is no ice

Is the ice bucket in position?

Is the ice maker turned on?

Is SERVICE ICE flashing in the Control Center display panel? See Visual Service Display, page 13.

Is the water supply connected?

There is an odor inside the unit

Clean the unit thoroughly.

Cover all food tightly.

Clean the unit drain pipe.

Clean the drain pan.

Light bulb needs to be replaced

See Lighting Information, page 24.

Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs.

You need product information

Call the Sub-Zero Customer Service Depart- ment at 800-222-7820 or visit our website, subzero.com, for planning, installation and product information.

You need service

Check the model and serial number of your unit on the plate located at the top of the side frame, inside the unit, close to the hinge. Call your Sub-Zero authorized service center, contact your dealer or the Sub-Zero Customer Service Department, P. O. Box 44130, Madison, WI 53744-4130, 800-222-7820. You may also check the service center locator on our website, subzero.com.

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Sub-Zero Built-In Refrigeration Refrigerator/Freezer is frosted up, You hear unusual noises, You hear occasional buzzing
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Built-In Refrigeration specifications

Sub-Zero Built-In Refrigeration is a premium solution that combines exceptional performance with sleek design, catering to the needs of modern kitchens. Known for their focus on quality, Sub-Zero refrigerators provide not only superior food preservation but also elevate the aesthetics of your space.

One of the standout features of Sub-Zero Built-In Refrigeration is its advanced preservation technology. The brand integrates dual refrigeration systems, which maintain optimal humidity and temperature levels. This separation minimizes odor transfer and ensures that fruits, vegetables, and meats stay fresh for longer periods. With a climate-controlled drawer, it offers a dedicated environment for delicate items, promoting their longevity and taste.

Another notable characteristic is the air purification system, which utilizes a NASA-inspired technology to eliminate airborne bacteria and ethylene gas. This innovative feature significantly reduces spoilage and keeps your food tasting fresh by neutralizing odors and harmful bacteria.

Energy efficiency is another hallmark of Sub-Zero refrigeration. Their built-in models are designed with energy-saving features to reduce electricity consumption without compromising performance. The use of high-efficiency compressors minimizes energy use while maintaining optimal cooling performance.

Sub-Zero also prioritizes user convenience through customizable shelving and storage options. The flexible interior configurations allow homeowners to tailor the refrigerator’s layout according to their needs. Additionally, the LED lighting illuminates the interior, making it easy to locate ingredients in low light.

Sleek aesthetics play a crucial role in Sub-Zero's design philosophy. Their built-in models can be integrated seamlessly into cabinetry, providing a refined look that complements any kitchen décor. With various panel options available, homeowners can choose a finish that best matches their kitchen style.

Lastly, Sub-Zero refrigerators are built to last, featuring high-quality materials and construction techniques. The brand's commitment to excellence is underscored by their extensive warranty and service support, giving customers peace of mind in their purchase.

In conclusion, Sub-Zero Built-In Refrigeration is a top choice for discerning homeowners prioritizing quality, design, and advanced preservation technologies. Its combination of cutting-edge features and elegance makes it a standout in the world of luxury kitchen appliances.
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