I cannot turn the phone on

•Attach the charger (make sure the power icon on the charger is facing upwards) and charge the phone for 3 hours.

Some menu options appear in grey

A service is not activated or your subscription does not support the function.

•Contact your network operator.

The phone is working slowly

•Delete unwanted content and restart the phone.

No indication of charging

•The battery is empty or has not been used for a long time. It may take up to 30 minutes before the battery icon appears on the screen.

I cannot use Internet or send picture messages

You need a phone subscription that supports data transmission, and the correct Internet settings.

•Go to www.sonyericsson.com/support or contact your network operator.

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