TROUBLESHOOTING GUIDE

 

If the TV/DVD does not perform properly when operated as instructed in this Owner’s Manual, check the

 

player, consulting the following checklist.

 

 

 

 

 

Problem

Corrective Action

 

No power.

Make sure the power plug is connected to an AC outlet.

 

 

 

Make sure the power is turned on.

 

The TV/DVD does not respond to

Check if the power plug is connected to an AC outlet.

 

the remote control.

Check the batteries in the remote control.

 

 

 

Aim the remote control directly at the remote sensor. If necessary,

 

 

remove all the obstacles between the sensor and the remote.

 

 

 

You have to be within 23 feet of the TV/DVD.

 

 

 

Check if the correct mode is selected. If not switch the mode by

 

 

 

pressing SELECT on the remote control,whichever you need.

 

 

 

 

 

TV Mode

 

 

 

 

 

 

 

Problem

Corrective Action

 

No Picture or Sound

Try a new channel, if OK, then possible station trouble.

 

 

 

Make sure the power is turned on.

 

 

 

Press SELECT on the remote control to select TV mode. Then try

 

 

other TV feature.

 

 

 

Is antenna connected to terminal on the back of the set?

 

 

 

If outside antenna is being used, check for broken wire.

 

Bars On Screen

If outside antenna is being used, check for broken wire.

 

 

 

Check for local interference.

 

Picture Distorted or Blurred

Try a new channel, if OK, then possible station trouble.

 

 

 

If outside antenna is being used, check for broken wire.

 

Picture Rolls Vertically

Try a new channel, if OK, then possible station trouble.

 

Lines or Streaks in Picture

If outside antenna is being used, check for broken wire.

 

 

 

Check for local interference.

 

No Color

Try a new channel, if OK, then possible station trouble.

 

 

 

Is antenna connected to terminal on the back of the set?

 

 

 

If outside antenna is being used, check for broken wire.

 

 

 

Adjust COLOR control.

 

Poor Reception on Some Channels

Try a new channel, if OK, then possible station trouble.

 

Ghosts in Picture

Is antenna connected to terminal on the back of the set?

 

 

 

If outside antenna is being used, check for broken wire.

 

 

 

Check for local interference.

 

Weak Picture

Try a new channel, if OK, then possible station trouble.

 

 

 

Is antenna connected to terminal on the back of the set?

 

 

 

If outside antenna is being used, check for broken wire.

 

 

 

Adjust CONTRAST & BRIGHT control.

 

Sound OK, Picture Poor

Try a new channel, if OK, then possible station trouble.

 

 

 

Is antenna connected to terminal on the back of the set?

 

 

 

If outside antenna is being used, check for broken wire.

 

 

 

Check for local interference.

 

 

 

Adjust CONTRAST & BRIGHT control.

 

Picture OK, Sound Poor

Try a new channel, if OK, then possible station trouble.

 

 

 

Check for local interference.

 

Different color marks on screen.

Magnetism from nearby appliances and geomagnetism might affect

 

 

the color of the TV picture. Move the TV/DVD away from the appli-

 

 

ances, the TV/DVD can repair itself automatically. If you want to

 

 

 

repair immediately, unplug the TV/DVD power cord, then plug it in

 

 

again 30 minutes or so later.

 

 

 

 

 

 

 

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Sylvania C6513DD, C6519DD Troubleshooting Guide, Player, consulting the following checklist, Problem Corrective Action