Symbol Technologies 1813-A2-GB20-00

1813 VoIP Gateway User’s Guide

Appendix C: Troubleshooting

Event Checking Procedure or possible cause

Unable to access the

Web management Check the LAN connection.

Check your PC’s TCP/IP setup

Web login reject Check your password. The default user name is root; the

default password is 1234. The user name and password

are case sensitive.

Contents

Main Page Page Page Table of Contents Page Chapter 1 Introduction 1.1 Product Overview 1.2 Features Page Chapter 2 Hardware Installation 2.1 Reset Button 2.2 Wiring Installation The next figure illustrates the wiring connections for the Gateway. 2.3 Front Panel LED Indicators Chapter 3 Login via the Web Browser 3.1 IP Address Page 3.3 Login Procedure To log on to the system from the web browser, follow the steps below: Chapter 4 Basic Configuration 4.1 Access Control 4.1.1 Change the Password 4.1.2 Add User 4.1.3 Delete User 4.2 WAN Setup 4.2.1 Static IP address 4.2.2 DHCP Mode 4.2.3 PPPoE Page Page 4.4 Save 4.5 Erase 4.6 Reboot Chapter 5 SIP Configuration 5.1 Introduction 5.2 Local Page 5.3 PhoneList Page 5.4 Remote Page 5.5 CallForward Chapter 6 Performance Monitoring 6.1 System Statistics 6.1.1 Interface Statistics Page 6.1.3 Ping Page Chapter 7 Software Upgrade via FTP Page Appendix A: Specifications Page Appendix B: Pin Assignments Page Appendix D: GLOSSARY