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Symbol Technologies MC3000 Table 5-1. Troubleshooting the Mobile Computer (Continued)

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Maintenance & Troubleshooting 5-5

The mobile computer does not

accept scan input.

Scanning application is not

loaded.

Verify that the mobile computer is loaded with a scanning application. See the system

administrator.

Unreadable bar code. Ensure the symbol is not defaced.

Distance between scan

window and bar code is

incorrect.

Ensure the mobile computer is within proper scanning range.

Mobile computer is not

programmed for the bar code

type.

Ensure the mobile computer is programmed to accept the type of bar code scanned.

Mobile computer is not

programmed to generate a

beep.

If a beep on a good decode is expected and a beep is not heard, check that the application is

set to generate a beep on good decode.

Battery is low. Check the battery level. When the battery is low, the mobile computer automatically goes

into suspend mode.

Table 5-1. Troubleshooting the Mobile Computer (Continued)

Problem Cause Solution

Contents

Main Page Page Page Revision History Changes to the original manual are listed below: Page Contents About This Guide Chapter 1. Getting Started Chapter 2. Operating the MC3000 Chapter 3. Using Bluetooth Chapter 4. Accessories Chapter 5. Maintenance & Troubleshooting Appendix A. Technical Specifications Page Page About This Guide Contents Page Documentation Set Configurations Chapter Descriptions Notational Conventions Related Documents and Software Service Information Symbol Support Center Page Page Getting Started Unpacking the Mobile Computer Accessories Table 1-1 lists the MC3000 accessories. Table 1-1. MC3000 Accessories Parts Figure 1-1. MC3000 Imager and MC3000 Laser Mobile Computers (Front View) Figure 1-2. MC3000 Imager and MC3000 Laser Mobile Computers (Back View) Rotating Scan Turret Figure 1-3. Rotating Scan Turret Figure 1-4. MC3000-G Mobile Computer Mobile Computer Startup Install Main Battery Figure 1-5. Main Battery Installation (MC3000-K/R) Page Battery Charging Spare Battery Charging Stylus Table 1-2. Mobile Computer LED Charge Indicators Starting the Mobile Computer Figure 1-7. Symbol Splash Screen Calibration Screen Figure 1-8. Calibration Screen Demo Window Waking the Mobile Computer Main Battery Removal Figure 1-10. Main Battery Removal (MC3000-K/R) Figure 1-11. Main Battery Removal (MC3090-G) Strap/Door Assembly Removal and Replacement (MC3000-K/R) Figure 1-12. Strap/Door Removal and Replacement (MC3000-K/R) Strap/Door Assembly Removal and Replacement (MC3090-G) Figure 1-13. Strap/Door Removal and Replacement (MC3090-G) Page Operating the MC3000 Page Power Button Keypads Keypad Special Functions Table 2-1. Keypad Special Functions 28-Key Keypad Figure 2-1. 28-Key Keypad Table 2-2. 28-Key Descriptions Table 2-2. 28-Key Descriptions (Continued) 38-Key Keypad Table 2-3. 38-Key Descriptions (Continued) 48-Key Keypad Figure 2-3. 48-Key Keypad Table 2-4. 48-Key Descriptions Table 2-4. 48-Key Descriptions (Continued) ALT Demo Window Figure 2-4. Demo Window Desktop Window Figure 2-5. Desktop Window Taskbar Figure 2-6. Taskbar Table 2-5. Taskbar Icons Battery Unknown Icon Start Button Table 2-5. Taskbar Icons (Continued) Page Task Manager and Properties Task Manager Figure 2-9. Task Manager, Properties Selection Menu Figure 2-10. Task Manager Window Properties Entering Information Entering Information Using Keypad Entering Information Using the Keyboard Input Panel Figure 2-13. Keyboard Input Panel Entering Data via the Bar Code Scanner Data Capture Laser Scanning Figure 2-14. Laser Aiming Scan LED Indicators Scanning Considerations Laser Decode Ranges Table 2-6. Scan LED Indicators Figure 2-15. MC3000 Laser Decode Ranges Table 2-7. MC3000 Laser Decode Ranges Imaging Imager Figure 2-16. Laser Aiming Pattern Operational Modes Aiming the Mobile Computer Figure 2-17. Centering Symbol in Aiming Pattern Figure 2-18. Bar Code not Centered in Aiming Pattern Figure 2-19. Pick List Mode with Multiple Bar Codes in Aiming Pattern Operating the MC3000 2-21 Imager Decode Ranges 38.1 12.7 Depth of Field Figure 2-20. MC3000 Imager Decode Ranges Table 2-8. MC3000 Imager Decode Ranges Resetting the Mobile Computer Performing a Warm Boot Performing a Cold Boot Waking the Mobile Computer File System Directory Structure Figure 2-21. Mobile Computer Directory Structure Table 2-9. Default Wakeup Conditions Connecting to the Internet on a Wireless LAN Network Figure 2-22. Typical Internet Explorer (IE) Connection Table 2-10. Wireless Applications Icons, Signal Strength Descriptions Page Using Bluetooth Page Adaptive Frequency Hopping Security Turning the Bluetooth Radio Mode On and Off Disabling Bluetooth Figure 3-1. Disable Bluetooth Enabling Bluetooth Bluetooth Power States Modes Wizard Mode Page Figure 3-5. Connection Favorite Options Window Figure 3-6. Connection Summary Window Explorer Mode Figure 3-7. Explorer Mode Window Discovering Bluetooth Device(s) Page Page Page Page Figure 3-17. PIN Code Request Window Discovering Services Figure 3-18. Discovering Services Figure 3-19. List of Discovered Services File Transfer Services Page Connect to Internet Using Access Point Dial-Up Networking Services Figure 3-21. Select Dial-up Networking Entry Window Figure 3-22. Network Log On Window Add a Dial-up Entry Figure 3-23. Add Dial-Up Entry OBEX Object Push Services Page Headset Services Serial Port Services Figure 3-26. Remote Service Connection Window Personal Area Network Services Bluetooth Settings Device Info Tab Figure 3-27. BTExplorer Settings - Device Info Tab Services Tab Page Page Page Page Page Page Virtual COM Port Tab Page Page Accessories Page Page Single Slot Serial/USB Cradle Battery Charging Figure 4-1. Single Slot Serial/USB Cradle Table 4-1. LED Charging Status Indicators Four Slot Cradles Battery Charging Figure 4-2. Four Slot Cradles LED Charge Indications Four Slot Spare Battery Charger Spare Battery Charging Figure 4-3. Four Slot Spare Battery Charger Cables Figure 4-4. Cables Battery Charging and Operating Power Universal Battery Charger (UBC) Adapter Spare Battery Charging Figure 4-5. UBC Adapter Battery Insertion UBC Adapter LED Charge Indications Figure 4-6. UBC Adapter LEDs Table 4-2. UBC Adapter Charge LED Status Indications Secure Device Card Figure 4-7. Inserting the SD Card Plastic Holster Page Fabric Holster Page Page Maintenance & Troubleshooting Page Maintaining the Mobile Computer Troubleshooting Mobile Computer Table 5-1. Troubleshooting the Mobile Computer Table 5-1. Troubleshooting the Mobile Computer (Continued) Single Slot Serial/USB Cradle Table 5-2. Troubleshooting the Single Slot Serial/USB Cradle Four Slot Charge Only Cradle Four Slot Ethernet Cradle Table 5-3. Troubleshooting the Four Slot Charge Only Cradle Table 5-4. Troubleshooting the Four Slot Ethernet Cradle Four Slot Spare Battery Charger UBC Adapter Table 5-5. Troubleshooting the Four Slot Spare Battery Charger Table 5-6. Troubleshooting the UBC Adapter Cables Table 5-7. Troubleshooting the Cables Page Page Page Mobile Computer And Accessory Technical Specifications Table A-1. Mobile Computer Technical Specifications Table A-2. Accessory Specifications Table A-1. Mobile Computer Technical Specifications (Continued) Page Page Keypads Figure 2-1. Keypads Table B-1. Special Character Generation Map Page Page This appendix contains the accessory power supply regulatory compliance statements. Accessory Power Supply Regulatory Compliance Table C-1. Accessory Power Supplies, Regulatory Compliance Statements Page Glossary Page Page Page Page Page Page Page Page Page Index Numerics A B C D E F H I K L M N T U V W Z Tell Us What You Think...