3Select Options > Reset.

4Reset code memo? appears.

5 Select Yes.

Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone?

Error messages

Insert SIM

Insert correct SIM card

Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2 and select Yes. See PIN on page 7.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three times in a row.

To unblock, see SIM card lock on page 61.

Codes do not match

Codes that you have entered do not match. When you want to change a security code, for example your PIN, you have to confirm the new code.

See SIM card lock on page 61.

There is no SIM card in your phone or

No netw. coverage

 

you may have inserted it incorrectly.

Your phone is in flight mode. See Flight

See To insert the SIM card on page 6.

mode on page 56.

 

 

 

The SIM card connectors need

Your phone is not receiving any network

signal, or the received signal is too

cleaning. If the card is damaged,

weak. Contact your network operator

contact your network operator.

and make sure that the network has

 

 

 

 

coverage where you are.

 

 

Troubleshooting

65

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