3To stop recording, press fully down. The video clip
is automatically saved.
To view photos
1Activate the camera and press the navigation key to scroll
to .
2Scroll through the photos.
To view video clips
1Activate the camera and press the navigation key to scroll
to .
2Scroll to a video clip and press the center selection key.
To change settings
Activate the camera and select .
To view information about settings
Scroll to a setting and select .
Transferring and handlingcontent
You can transfer and handle content such as pictures and
music.
You are not allowed to exchange some copyright-
protected material. identifies a protected item.

Handling content in the phone

You can use File manager to handle content saved in the
phone memory or on a memory card. Tabs and icons in File
manager show where the content is saved. If the memory
is full, delete some content to create space.
22
To move items between the phone memory and the
memory card
1Select Menu > Organizer > File manager.
2Find an item and select Options > Manage file >
Move.
3Select Memory card or Phone.
4Scroll to a folder and select Open.
5Select Paste.

Sending content to another phone

You can send content, for example, in messages or using
Bluetooth™ wireless technology.
To send content
1Scroll to an item and select Options > Send.
2Select a transfer method.
Make sure the receiving device supports the transfer
method you select.

Using a USB cable

You can connect your phone to a computer with a USB
cable to synchronize, transfer and back up phone content
and use your phone as a modem. For more information, go
to www.sonyericsson.com/support to read Feature guides.
You may have to purchase a USB cable separately.

Before using a USB cable

See Required operating systems on page 25.
Only use a USB cable supported by your phone. Do
not remove the USB cable from your phone or
computer during transfer as this may corrupt the
memory card or the phone memory.
23
To disconnect the USB cable safely
1Computer: Close any software that you are using with
your phone.
2Disconnect the USB cable.

Drag and drop content

You can drag and drop content between your phone, a
memory card and a computer in Microsoft Windows
Explorer.
To drag and drop content
1Connect your phone to a computer using a USB cable.
2Phone: Select Media transfer. The phone will remain
activated during file transfer.
3Computer: Wait until the phone memory and memory
card appear as external disks in Windows Explorer.
4Drag and drop selected files between the phone and the
computer.

Transferring content to and from a

computer

You can use Media Go™ to transfer media content between
your phone and a computer.
Media Go™ is available for download at
www.sonyericsson.com/support.
When using Media Go™ to transfer video clips to your
phone, the video clips are automatically transcoded for
best viewing experience. If you transfer video clips
using another program than Media Go™, we
recommend that you select H.264 Baseline profile
video, up to QVGA at 30 fps, VBR 384 kbps (max 768
24
kps) with AAC+ audio at 128 kbps (max 255 kbps), 48
kHz and stereo audio in mp4 file format.

Required operating systems

You need one of these operating systems to use Sony
Ericsson PC software:
Microsoft® Windows Vista™
Microsoft® Windows XP, Service Pack 2 or higher
To download Media Go™
1Computer: In your Internet browser, go to
www.sonyericsson.com/support.
2Select a region and country.
3Select Software downloads.
4Select a phone from the list.
5Select Read more and download under Media Go™.
6Select Download now and save the file to your computer.
Remember where you save the file.
To install Media Go™ from the downloaded file
1Locate the downloaded Media Go™ file on the computer.
2Double-click the file and follow the instructions.
To transfer content using Media Go™
Do not remove the USB cable from your phone or
computer during transfer, as this may corrupt the
memory card or the phone memory.
1Connect the phone to a computer with a USB cable
supported by your phone.
2Computer: Select Start/Programs/Sony/Media Go™.
3Phone: Select Media transfer.
25
4Computer: Select Transfer to or from Device using Media
Go™ and click OK.
5Wait until the phone appears in Media Go™.
6Move files between your phone and the computer in
Media Go™.

Backing up and restoring

You can backup and restore contacts, the calendar, tasks,
notes and bookmarks using the Sony Ericsson PC Suite.
Before backing up and restoring, you need to install the
Sony Ericsson PC Suite, which is available from
www.sonyericsson/support.
You can backup and restore contacts within your phone
using a Memory Stick Micro™ (M2™) memory card. You
can move content between the memory card and the phone
memory. See Handling content in the phone on page 22.
Back up your phone content regularly to make sure
you do not lose it.
To make a backup using the Sony Ericsson PC Suite
1Computer: Start the Sony Ericsson PC Suite from Start/
Programs/Sony Ericsson/Sony Ericsson PC Suite.
2Follow the instructions in the Sony Ericsson PC Suite for
how to connect.
3Phone: Select Phone mode.
4Computer: Go to the backup and restore section in the
Sony Ericsson PC Suite and make a backup.
Messaging
To view a message from the inbox
1Select Menu > Messaging > Inbox.
26
2Scroll to the message and select View.

Sending messages

You can send messages from your phone. The maximum
size of a standard text message is 160 characters including
spaces if no other items are added to the message. If you
enter more than 160 characters, a second message is
created. Your messages are sent as one concatenated
message.
To create and send a message
1Select Menu > Messaging > Write new > Message.
2Enter text. To add items to the message, press , scroll
and select an item.
3Select Continue > Contacts lookup.
4Select a recipient and select Send.
If you send a message to a group, you will be charged
for each member.
Internet
If you cannot use the Internet, see I cannot use Internet-
based services on page 34.
To start browsing
1Select Search.
2Enter a Web address, a search phrase or the name of a
bookmark.
3Scroll to an item in the list and select Go to or Search.
To exit the browser
Select Options > Exit browser.
27

Wi-Fi™

Using Wi-Fi™ you can access the Internet wirelessly with
your phone. You can browse the Internet at home (personal
networks) or in public access zones (hot spots):
Personal networks – usually protected. A pass phrase or
a key is required from the owner.
Hot spots – usually non-protected but often requires you
to log on to the operator’s service before you get Internet
access.

Using Wi-Fi

To be able to browse the Internet using Wi-Fi you need to
search for and connect to an available network and then
open the Internet browser.
To turn on Wi-Fi
Select Menu > Settings > Connectivity > Wi-Fi > Turn
on.
To connect to a network
1Select Menu > Settings > Connectivity > Wi-Fi.
2Scroll to a network and select Connect.
To start browsing using Wi-Fi
1Make sure is showing in the status bar.
2Select Menu > Internet.
Often used networks can be saved as favorites. These
will connect automatically when you are within range
if you turn on Auto connect.
28
is usually saved on the SIM card. If the number to your
service center is not saved on your SIM card, you must enter
the number yourself.
To send most picture messages, you must set an MMS
profile and the address of your message server. If no MMS
profile or message server exists, you can receive all the
settings automatically from your network operator,
download settings using the setup wizard or at
www.sonyericsson.com/support.
To enter a service center number
1Select Menu > Settings > Connectivity > Message
settings > Text message and scroll to Service center.
The number is shown if it is saved on the SIM card.
2If there is no number shown, select Edit.
3Scroll to New Service Center and select Add.
4Enter the number, including the international “+” sign and
country code.
5Select Save.
To select an MMS profile
1Select Menu > Settings > Connectivity > Message
settings > Picture message.
2Select an existing profile or create a new one.
To set the message server address
1Select Menu > Settings > Connectivity > Message
settings > Picture message.
2Scroll to a profile and select Options > Edit.
3Scroll to Message server and select Edit.
4Enter the address and select OK > Save.
35
2Select an option.
3Follow the instructions that appear.

I cannot charge the phone or battery capacity is low

The charger is not properly connected or the battery
connection is poor. Remove the battery and clean the
connectors.
The battery is worn out and needs to be replaced. See
Charging the battery on page 6.

No battery icon appears when I start charging the

phone

It may take a few minutes before the battery icon appears
on the screen.

Some menu options appear in gray

A service is not activated. Contact your network operator.

I cannot use Internet-based services

Your subscription does not include data capability. Settings
are missing or incorrect.
You can download settings using the setup wizard or by
going to www.sonyericsson.com/support.
To download settings
1Select Menu > Settings > User help > Settings
download.
2Follow the instructions that appear.
Contact your network operator or service provider for
more information.

I cannot send messages from my phone

Most messages require a service center number to send
them. The number is supplied by your service provider and
34
2Enter your PIN and select OK.
3Enter a new four-to-eight-digit PIN and select OK.
4Re-enter the new PIN and select OK.
If Codes do not match appears, you entered the new
PIN incorrectly. If Wrong PIN appears, followed by Old
PIN:, you entered your old PIN incorrectly.
Troubleshooting
Some problems can be fixed using Update Service. Using
Update Service on regular basis will optimize the phone’s
performance. See Update Service on page 30.
Some problems will require you to call your network
operator.
For more support go to www.sonyericsson.com/support.

Common Questions

I have problems with memory capacity or the phone

is working slowly

Restart your phone every day to free memory or do a
Master reset.

Master reset

If you select Reset settings, the changes that you have
made to settings will be deleted.
If you select Reset all, your settings and content, such as
contacts, messages, pictures, sounds and downloaded
games, will be deleted. You may also lose content that was
in the phone at purchase.
To reset the phone
1Select Menu > Settings > General > Master reset.
33

Locks

SIM card lock

This lock only protects your subscription. Your phone will
work with a new SIM card. If the lock is on, you have to enter
a PIN (Personal Identity Number).
If you enter your PIN incorrectly three times in a row, the SIM
card is blocked and you need to enter your PUK (Personal
Unblocking Key). Your PIN and PUK are supplied by your
network operator.
To unblock the SIM card
1When PIN blocked appears, enter your PUK and select
OK.
2Enter a new four-to-eight-digit PIN and select OK.
3Re-enter the new PIN and select OK.
To edit the PIN
1Select Menu > Settings > General > Security >
Locks > SIM Protection > Change PIN.
32
To set when to use Assisted start
1Select Menu > Location services > Settings > Assisted
start.
2Select an option.
More Features

Flight mode

In Flight mode the network and radio transceivers are
turned off to prevent disturbance to sensitive equipment.
When the flight mode menu is activated you are asked to
select a mode the next time you turn on your phone:
Normal mode – full functionality
Flight mode – limited functionality
To activate the flight mode menu
Select Menu > Settings > General > Flight mode >
Continue > Show at startup.
To select flight mode
1When the flight mode menu is activated, turn off your
phone.
2Turn on your phone and select Flight mode.

Update Service

You can update your phone with the latest software using
your phone or a PC.
Updating using your phone is not possible in all
countries/regions.
To view the current software in the phone
1Select Menu > Settings > General > Update service.
30
GPS
Your phone has a GPS receiver that uses satellite signals to
calculate your location.
If you cannot use some GPS features, see I cannot use
Internet-based services on page 34.

Using GPS

Your location can be found when you have a clear view of
the sky. If your location is not found after a few minutes,
move to another location. To help the search, stand still and
do not cover the GPS antenna.
The first time you use the GPS it may take up to 10
minutes before your location is found.

Assisted start

With Assisted start your location is calculated more
quickly. If not turned off, Assisted start will automatically
be used to find your location when Assisted GPS (A-GPS)
technology is available.
29
2Select Software version.

Update Service using a PC

You can update your phone using a USB cable and an
Internet-connected PC.
Make sure all personal data in your phone memory is
backed up before you perform an update using a PC.
See Backing up and restoring on page 26.
To use Update Service using a PC
Go to
www.sonyericsson.com/updateservice
.

Ringtones

To set a ringtone
1Select Menu > Settings > Sounds & alerts >
Ringtone.
2Find and select a ringtone.
To turn off the ringtone
Press and then press and hold down .
The alarm signal is not affected.

Integrated stand

The integrated stand is on the back of your phone. You can
use it to place the phone on a table and enjoy multimedia
content.
To listen to music or view video clips when using the
integrated stand and headphones, you need to
connect the heaphones to the 0.14 inch (3.5 mm) audio
jack.
31
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1224-1215.1

I cannot synchronize or transfer content between

my phone and my computer, when using a USB

cable.

The cable or software has not been properly installed. Go
to www.sonyericsson.com/support to read Feature guides
which contain detailed installation instructions and
troubleshooting sections.

Error Messages

Insert SIM

There is no SIM card in your phone or you may have inserted
it incorrectly.
See To insert the SIM card on page 3.
The SIM card connectors need cleaning. If the card is
damaged, contact your network operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards.
Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2

You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select Yes.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three
times in a row.
To unblock, see SIM card lock on page 32.

No net. coverage

Your phone is in flight mode. See Flight mode on page 30.
Your phone is not receiving any network signal, or the
received signal is too weak. Contact your network operator
36
and make sure that the network has coverage where you
are.
The SIM card is not working properly. Insert your SIM card
in another phone. If this works, it is probably your phone that
is causing the problem. Please contact the nearest
Sony Ericsson service location.

Emergency calls only

You are within range of a network, but you are not allowed
to use it. However, in an emergency, some network
operators allow you to call the international emergency
number 112. See Emergency calls on page 13.
Legal information
Sony Ericsson W995 Walkman™
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/
or equipment, may be made by Sony Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2009
Publication number: 1224-1215.1
Attention: Some of the services and features described in this User
guide are not supported by all networks and/or service providers in all
areas. Without limitation, this applies to the GSM International
Emergency Number 112. Please contact your network operator or
service provider to determine availability of any specific service or
feature and whether additional access or usage fees apply.
Your phone has the capability to download, store and forward additional
content, for example ringtones. The use of such content may be
restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not
37
Sony Ericsson, are entirely responsible for additional content that you
download to or forward from your phone. Prior to your use of any
additional content, please verify that your intended use is properly
licensed or is otherwise authorized. Sony Ericsson does not guarantee
the accuracy, integrity or quality of any additional content or any other
third party content. Under no circumstances will Sony Ericsson be liable
in any way for your improper use of additional content or other third party
content.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.
and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logo, SensMe, PlayNow, MusicDJ, PhotoDJ, TrackID,
Style-Up and VideoDJ are trademarks or registered trademarks of
Sony Ericsson Mobile Communications AB.
TrackID™ is powered by Gracenote Mobile MusicID™. Gracenote and
Gracenote Mobile MusicID are trademarks or registered trademarks of
Gracenote, Inc.
WALKMAN, WALKMAN logo, Sony, Memory Stick Micro™, M2™ and
Media Go are trademarks or registered trademarks of Sony Corporation.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
DLNA is a trademark or registered trademark of the Digital Living Network
Alliance.
Google™, Google Maps™, YouTube and the YouTube logo are
trademarks or registered trademarks of Google, Inc.
PLAYSTATION is a trademark or registered trademark of Sony Computer
Entertainment, Inc.
Wayfinder and Wayfinder Navigator are trademarks or registered
trademarks of Wayfinder Systems AB.
Ericsson is a trademark or registered trademark of Telefonaktiebolaget
LM Ericsson.
Microsoft, Windows and Vista are registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
T9™ Text Input is a trademark or a registered trademark of Tegic
Communications. T9™ Text Input is licensed under one or more of the
following: U.S. Pat. Nos. 5,818,437, 5,953,541, 5,187,480, 5,945,928,
and 6,011,554; Canadian Pat. No. 1,331,057, United Kingdom Pat. No.
2238414B; Hong Kong Standard Pat. No. HK0940329; Republic of
Singapore Pat. No. 51383; Euro.Pat. No. 0 842 463(96927260.8) DE/DK,
FI, FR, IT, NL, PT, ES, SE, GB; and additional patents are pending
worldwide.
38
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
All illustrations are for illustration only and may not accurately depict the
actual phone.
39