Repair

Service for TAPCO products is available at one of our factory authorized service centers. Service for TAPCO products living outside the United States can be obtained through local dealers or distributors.

If your subwoofer needs service, follow these instructions:

1.Review the preceding troubleshooting suggestions. Please.

2.Call Tech Support at 1-877-827-2669, 7 am to 5 pm PST, to explain the problem and obtain a Service Request Number. Have your subwoofer’s serial number ready. You must have a Service Request

Number before you can obtain service.

3.Keep this owner’s manual and the detachable linecord. We don’t need them to repair the subwoofer.

4.Pack the subwoofer in its original package, including endcaps and box. This is VERY IMPORTANT. LOUD Technologies is not responsible for any damage that occurs due to non-factory packaging.

5.Include a legible note stating your name, shipping address (no P.O. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how we can duplicate it.

6.Write the Service Request Number in BIG PRINTon top of the box. Units sent without the Service Request Number will be refused.

7.Tech Support will tell you where to ship the subwoofer for repair. We suggest insurance for all forms of cartage.

8.We’ll try to fix the subwoofer within three to five business days. Ask Tech Support for the latest turn-around times when you call for your Service Request Number. The subwoofer must be packaged in its original packing box, and must have the Service Request Number on the box. Once it’s repaired, we’ll ship it back the same way in which it was received. This paragraph does not necessarily apply to non-warranty repair.

Note: You must have a sales receipt from an Authorized TAPCO Dealer to qualify for a warranty repair.

Lonely? Looking for that special someone? Do you have a question about your TAPCO Subwoofer?

Please call our Technical Support chaps at 1-877-827-2669, Monday to Friday, from 7 am to 5 pm PST. After hours, visit www.tapcogear.com and look under Support, or e-mail us at techmail@tapcogear.com

Flash From The Past

“Sock it to me!”

–Judy Carne on Rowan & Martin’s Laugh-In, circa 1969

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