•The name and version number of your operating system and of the software that has the problem.
•A detailed description of the problem including exact error messages and when these errors occur.
•What you do to replicate the problem.
•If this is a new problem, whether you have recently changed your system configuration and in what way.
Our knowledgeable staff is also available to answer your questions through one of the following telephone numbers.
US
Monday through Friday, 8:00 a.m. (08:00) to 8:00 p.m. (20:00) Eastern time:
Canada
Monday through Friday, 9:00 a.m. (09:00) to 5:00 p.m. (17:00) Eastern time:
Europe |
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Belgium | +32 | 0 |
Denmark | +45 | 0 |
France | +33 | 0 |
Germany | +49 | 0 |
Italy | +39 | 0 |
Netherlands | +31 | 0 |
Spain | +34 | 0 |
Sweden | +46 | 0 |
Switzerland | +41 | 0 |
United Kingdom | +44 | 0 |
Eastern Europe & others | +31 | 0 |
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