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TROUBLESHOOTING
To determine a problem with your AV Receiver, always check the most obvious possible causes first. If a problem still exists after having checked the possible causes below, consult your nearest dealer.
Problem | Probable Cause | Suggestion |
Amplifier |
|
|
When listening to the music in | Incorrect speaker connections. | Check and reconnect the speakers |
stereo, Left/Right speakers are |
| to the correct output on the |
reversed. |
| |
Low hum or buzzing sound | The power cable of a fluorescent | Place this product as far as |
| light is installed near this product or | possible from electric devices |
| speaker cables running over other | which emit electrical interference. |
| power cables. |
|
Sound is only heard from one | One of the input cables is | Connect the input cables securely |
channel | disconnected or the BALANCE | And check the BALANCE control. |
| control is set incorrectly. |
|
Sound cuts off when listening to | Speaker impedance is less than | After turning off the power and then |
the music or no sound even though | prescribed for this unit. | turning it on again, reduce the |
power is ON. |
| volume or change to the correct 6 |
|
| ohm speakers. |
Low bass response. | Speaker polarity | Check all speakers for correct |
|
| polarity. |
Tuner |
|
|
A hissing noise is heard when | White noise may be heard | Try reducing the treble sound by |
listening to the broadcast in stereo, | because the method used for | adjusting the treble controls. |
but not heard when listening in | modulation of FM stereo |
|
Mono. | broadcasts which is different to that |
|
| used for monaural broadcasts. |
|
White noise is excessive in both | Poor location and/or direction of | Set the FM mode to monaural by |
stereo and monaural broadcasts. | the antenna or the transmitter | pressing the STEREO/MONO |
| station is too far away. | button. (Note: that the broadcast |
|
| will then be heard in Mono). |
Sound is distorted and/or the | Broadcast signals are receiving | If an indoor antenna is being used, |
volume level is low. | interference. | change to an outdoor antenna |
Excessive distortion in Stereo | Weak signal. | Try using an antenna with more |
mode. |
| elements. |
Surround Effects
(Important) The Centre and Rear speakers only operate when the unit is set to a Surround Sound mode and the source material being played is recorded or broadcast in Dolby Digital, DTS or Dolby Pro Logic surround sound. Stereo broadcasts or recordings will produce some rear channel effects when played in a surround mode. However, mono sources will not produce sound from the rear speakers.
No sound from the rear speakers | SURROUND ON/OFF button is set | Set SURROUND ON/OFF to the |
| to OFF. Source being played is not | desired surround sound mode. |
| recorded or broadcast in surround | Use a surround or stereo source. |
| sound or stereo. One or more of | Check all rear speaker cables for |
| the rear speakers is not connected | good connections. |
| properly. |
|
No sound from the Centre speaker | SURROUND mode is not set to | Set the SURROUND mode to |
| DOLBY DIGITAL, DTS or DOLBY | DOLBY DIGITAL, DTS or DOLBY |
| PRO LOGIC. | PRO LOGIC. |
Remote Control Unit |
|
|
Remote control not working | The batteries are exhausted. The | Replace with new batteries. |
| remote control unit is too far from | Operate the Remote Control unit |
| this unit or out of the effective | within the effective range |
| range |
|
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