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Tektronix PHASER 780 manual Print Quality Symptoms, Solutions

Models: PHASER 780

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Print Quality Symptoms

Symptom

Service Print 1

One color has dark toner spots.

On A/A4 paper, a spot appears in roughly the same position.

On oversize paper, the spot appears in the same position or repeats at 264 mm (10.4 in.) intervals.

Small random white spots appear on one or more pages.

Solutions

■Run 20 prints.

■Replace the toner cartridge. Make sure that you shake the new toner cartridge vigorously seven or eight times.

■Print the Cyan and Magenta Calibration Pages from the

Help Pages Service Prints menu. Then reprint your ﬁle.

■Replace the imaging unit.

■Print the Cyan and Magenta Calibration Pages from the

Help Pages Service Prints menu. Then reprint your ﬁle.

■Load a fresh ream of paper.

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Tektronix PHASER 780 manual Print Quality Symptoms, Solutions

Contents

S E R P R I N T E R Contents Description Order number Tektronix Supplies, Media, and Accessories and OptionsSupplies MediaAccessories and Options Plus Feature Set Graphics Feature SetKey Front Panel Display and MenusUsing the Button Front Panel Settings and DefaultsTo view or change front panel settings Press Menu the following message appears Menu Map of Printer SettingsUniversal Paper Tray standard Media Types and TraysMulti-Purpose Tray standard Lower Tray Assembly optionalSupported Page Sizes and Print Area Media/Page Size Dimension TraysPaper Printing Custom Media Printable AreaLetter/A4-size paper Loading Media TraysFace down Loading the Universal Paper TrayTektronix Transparencies Capacity 100 sheets Loading the Optional Transparency TraySpecialty Media Transparencies Capacity 150 sheets LetterheadCapacity 250 sheets Capacity 30 envelopes EnvelopesCapacity 50 sheets LabelsCapacity 1 sheet Tektronix Image Transfer MediaMedia Size. Then select Paper as the Media Type Other mediaPrint Settings Print Quality Modes TekColor Color Corrections PhaserMatch ICC softwareConsumables Menu Consumables LifeWaste Cartridge 20,000 pages Component Average YieldImaging Unit 12,500 pages full colorPaper Jams When a jam occursFront Panel Message Clear Jam at A, B Solution 1 Jam at aSolution 2 Jam at B Solution 3 Jam in door of the optional Lower Tray Assembly Front Panel Message Clear Jam at C, D Solution 1 Jam at CSolution 2 Jam at D Front Panel Message Clear Jam at E Consumables Usage Proﬁle Conﬁguration TroubleshootingUsing the Help Pages To print the Help PagesConsumables Date installed 12/1/98Usage Proﬁle General Information ConﬁgurationTroubleshooting with PhaserLink Software Problem Probable cause Solution General TroubleshootingFace Down as the Output Order at the printer’s Consumables Troubleshooting Print Quality ProblemsSymptom Print Quality SymptomsSolutions Prints have light vertical bands Make another print TekSMART Knowledge Base For More InformationPrinter CD-ROM Tektronix Web SiteCustomer Support Centers Online ServicesGetting Help Supplies3 3 0 4 0 0 1 V