Thermos 461240504 manual Troubleshooting, Problem Possible Cause Prevention/Solution

Troubleshooting

Problem	Possible Cause	Prevention/Solution
Burner(s) will not light	• Wire and/or electrode covered with	• Clean wire and/or electrode with rubbing alcohol and clean swab.
using ignitor.	cooking residue.
	• Electrode cracked or broken "sparks at	• Replace electrode(s).
	crack”.
	• Electrode tip not in proper position.	• Main Burners: Tip of electrode should be pointing toward tip of
		collector box. The distance should be 1/8” to 1/4”, adjust if
		necessary.
		• Sideburner: Tip of electrode should be pointing toward gas port
		opening on burner. The distance should be 1/8” to 3/16”, adjust if
		necessary.
	• Wires are loose or disconnected.	• Reconnect wires or replace electrode/wire assembly.
	• Wires are shorting (sparking) between	• Replace ignitor wire/electrode assembly.
	ignitor and electrode.
	• Dead battery.	• Replace with a new AA battery.
Burner(s) will not	• No gas flow.	• Check to see if LP tank is empty. If LP tank is not empty, refer to
match light.		"Sudden drop in gas flow".
	• Coupling nut and regulator not fully	• Turn the coupling nut about one-half to three quarters additional
	connected.	turn until solid stop. Tighten by hand only-do not use tools.
	• Obstruction of gas flow.	• Clear burner tube(s).
	• Disengagement of burner to valve.	• Reengage burner and valve.
	• Is grill assembled correctly?	• Check steps in assembly instructions.
Sudden drop in gas	• Out of gas.	• Check for gas in LP tank.
flow or low flame.	• Excess flow valve tripped.	• Turn off knobs, wait 30 seconds and light grill. If flames are still low,
		turn off knobs and LP tank valve. Disconnect regulator. Reconnect
		regulator and leak test. Turn on LP tank valve, wait 30 seconds and
		then light grill.
Flames blow out.	• High or gusting winds.	• Turn front of grill to face wind or increase flame height.
	• Low on LP gas.	• Refill LP tank.
	• Excess flow valve tripped.	• Refer to "Sudden drop in gas flow" above.
Flare-up.	• Grease buildup.	• Clean grill.
	• Excessive fat in meat.	• Trim fat from meat before grilling.
	• Excessive cooking temperature.	• Adjust (lower) temperature accordingly.
Persistent grease fire.	• Grease trapped by food buildup around	• Turn knobs to OFF. Turn gas off at LP tank. Leave lid in position and
	burner system.	let fire burn out. After grill cools, remove and clean all parts.
Flashback...	• Burner and/or burner tubes are blocked.	• Turn knobs to OFF. Clean burner and/or burner tubes.
(fire in burner tube(s)).
Unable to fill LP tank.	• Some dealers have older fill nozzles	• The worn nozzles don't have enough "bite" to engage the valve. Try
	with worn threads.	a second LP dealer.

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