Frequently Asked Questions
What should I do when I type on the keyboard and nothing happens?
Check that your handheld computer is charged.
Make sure that your handheld is properly connected to the Stowaway Portable Keyboard.
Turn your handheld off then back on
Verify that the software is installed according to instructions.
Confirm that the keyboard driver is enabled by resetting the handheld. Turn on the handheld and make sure that the driver is enabled.
Why can’t I use the keyboard to pick an item from a list or a menu choice? The Stowaway Portable Keyboard is not meant to replace your stylus entirely because of operating system limitations. Keep your stylus handy by putting it into the stylus well in the corner of the Stowaway.
Why can’t I synchronize my handheld when it is attached to the keyboard?
The Stowaway Portable Keyboard does not replace your handheld computer’s cradle. To disconnect, remove your handheld from the Stowaway and insert it into the cradle. Then, synchronize as usual.
Why does my handheld try to synchronize when I attach it to the keyboard?
First check that the driver is installed properly. If the synchronization application is open when you attach your handheld to the Stowaway Portable Keyboard, it will automatically try to synchronize. To exit the synchronization program, tap Cancel on your handheld screen and launch another application.
Can I use my Stowaway™ Portable Keyboard with other handheld devices?
The Stowaway Portable Keyboard is designed to work with specific handheld models. Each handheld device has unique electrical and mechanical characteristics. For optimal performance, specific keyboards are required for each device. When the appropriate software drivers are installed, your keyboard will operate with the model for which it was designed.
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