Frequently Asked Questions

Q:What should I do when I type on the keyboard and nothing happens?

•Check that your Palm OS device’s batteries are charged.

•Check the keyboard’s two AAA batteries.

•Check to make sure that your Palm device is powered on and within range (~10m) of your Bluetooth keyboard.

•Check to make sure that the keyboard software is installed properly according to the instructions.

•Check the General screen of the Keyboard application to make sure you’ve selected Keyboard Driver and the appropriate keyboard type. After tapping Bluetooth Keyboard you should open the Keyboard Application pick list and select Bluetooth Config. Then press Ctrl+LFn+RFn on the keyboard and tap connect on the Bluetooth Config screen.

•Test the on/off state of the keyboard by typing keys from the keyboard at the Bluetooth Config screen.

Q: Why can’t I synchronize my handheld when using the keyboard?

The Stowaway Universal Bluetooth Keyboard does not replace your handheld computer’s cradle. To synchronize, connect your handheld to the synchronization cradle and then synchronize as usual. If your handheld computer uses a synchronization cable, you may be able to leave the cable connected.

Q:Can I use my Stowaway Universal Bluetooth Keyboard with other handheld devices?

Yes. The Stowaway Universal Bluetooth Keyboard, when combined with the appropriate Stowaway software drivers, is designed to work with handheld devices equipped with Bluetooth.

Q: How do I install the keyboard driver?

If you have the Stowaway CD, insert it into your CD-ROM drive. The setup program should start automatically. Optionally, locate the file named keyboard.prc. Click on the keyboard.prc file and select your user name from the user list that displays. The next time you HotSync your Palm handheld, the installation will be completed.

Alternately, it is possible to download the Stowaway Universal Bluetooth Keyboard software driver for Palm to your computer from Think Outside’s website: www.thinkoutside.com/support.

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