Toastmaster TP209 manual Ordering Information

Ordering Ordering

Ordering Information

All orders should specify quantity, model numbers, voltage, hinging (if applicable), shipping dates and ship-to address. Orders are to be placed with:

Toastmaster: 5600 13th Street • Menominee, MI 49858

Phone: (906) 863-4401 • Sales Fax: (906) 863-5889 • Service Fax: (906) 863-6322

Freight Terms

F.O.B. Menominee, MI with freight pre-paid and added to invoice. Weight may vary due to packing material. Shortage and damage claims must be filed by consignee with the delivering carrier. The carrier must be notified of concealed damage by consignee immediately upon delivery. All discrepancies, shortages, overage, damage or damaged cartons should be indicated on carriers’ freight bills. Please save all cartons, crates and interior packaging until inspection has been made by delivering carrier.

Return Goods Policy

1.DAMAGES AND SHORTAGES

A.Inspect your shipments immediately. The transportation company is responsible for the merchandise while it is in transit to you.

B.If there is a shortage or damage to your shipment, action must be taken by you to notify carrier within 48 hours of receipt of shipment to assure approval of claim. It is the duty and responsibility of the delivering carrier to give you a written report of such shortage or damage following notification.

C.For visible shortage or damage do not accept delivery unless the condition is noted on your copy of the freight bill and signed by the driver. If damaged and unacceptable, please advise the carrier of this and also notify Toastmaster.

D.CONCEALED DAMAGE: If the damage is concealed, notify the carrier within 48 hours by phone and in writing, asking them to send their agent to complete an inspection report. Retain all cartons and merchandise for their inspection report and claim approval.

E.It is critical that you file a written claim with the carrier within 48 hours of receipt of shipment for any shortage or concealed damage. Enclose with your claim:

1. Carrier’s Inspection Report, 2. Paid freight bill, 3. Original or Certified Copy of Invoice

2.RETURNS

Goods may not be returned without prior approval from Toastmaster. In order for merchandise to be returned, it must be in the original carton and unopened. Product must be less than six months old from date of invoice.

Special merchandise built to a buyer’s specification may not be returned.

Returned goods must be shipped to Toastmaster prepaid and will credited at invoice less 30% restocking charge. The restocking charge will be reduced to 20% if a replacement unit is ordered.

ALL CARTONS RETURNED MUST BE MARKED WITH RETURN AUTHORIZATION NUMBER. MULTIPLE CARTONS MUST EACH BE MARKED WITH THE RETURN AUTHORIZATION NUMBER.

3. SPECIAL ORDER EQUIPMENT

Orders for non-stock equipment built to a buyer’s specification will be subject to a 50% charge to the dealer in the event of cancellation.

All Toastmaster equipment is either NSF or ETL Sanitation approved.

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Telephone: 1-906-863-4401www.toastmastercorp.com