Warranty

4.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.

If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge.

Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.

4.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non-officially appointed Topcom service centres.

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Topcom ATA 1110 manual Warranty handling, Warranty exclusions
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ATA 1110 specifications

The Topcom ATA 1110 is an advanced Analog Telephone Adapter (ATA) designed to bridge traditional telephone systems with Voice over Internet Protocol (VoIP) services. It offers a seamless transition from conventional telephony to modern internet-based communication, making it an ideal choice for both residential and small business users looking to enhance their telecommunication capabilities.

One of the main features of the Topcom ATA 1110 is its ability to connect standard analog telephones to a VoIP network. This means users can continue to use their existing phones while taking advantage of the benefits offered by VoIP, such as lower call costs and enhanced functionalities. The device supports one FXS port, which allows for direct connection of an analog phone or fax machine, making setup incredibly simple and straightforward.

In terms of technologies, the ATA 1110 is built to support the Session Initiation Protocol (SIP), one of the most widely used protocols for initiating, maintaining, and terminating real-time sessions that include voice, video, and messaging applications. This standard ensures compatibility with various VoIP services and offers flexibility for users who may want to switch providers in the future.

The Topcom ATA 1110 boasts a series of characteristics that enhance its performance and user experience. It features high-definition voice quality, thanks to its wideband audio codec support, ensuring that calls are clear and lifelike. This is particularly beneficial in both business and personal use cases, where high audio quality is paramount.

Additionally, the device supports a range of security protocols, including SIP TLS and SRTP, which help protect against unauthorized access and ensure secure communication. The easy-to-use web interface allows users to configure settings, manage the device, and monitor performance effortlessly.

Moreover, the compact design of the ATA 1110 reinforces its practicality for home and office environments. With low power consumption and minimal setup requirements, this device can easily fit into any network setup without the need for extensive technical knowledge.

Overall, the Topcom ATA 1110 is an excellent choice for anyone looking to transition to VoIP while retaining their existing telephony infrastructure. With its robust features, modern technology, and user-friendly design, it stands out as a reliable solution in today’s ever-evolving communication landscape.
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