12
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS POSSIBLE SOLUTIONS SYMPTOMS POSSIBLE SOLUTIONS
TV does not
operate.
Poor sound
or no sound.
Poor picture
or no picture.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
•Make sure the power cord is plugged in.
•Try another AC outlet.
•Power is off; check fuse or circuit breaker.
•Unplug unit for an hour, then plug it back in.
•Station or Cable TV experiencing problems;
tune to another station or call your Cable company.
•Check sound adjustments (VOLUME and
MUTE).
•Check for sources of possible interference.
•Station or Cable TV experiencing problems;
tune to another station or call your Cable company.
•Make sure channels are set into memory.
•Check antenna or Cable TV connections;
adjust antenna.
•Check for sources of possible interference.
•Check picture control adjustments.
•Press CAP/TEXT to turn off the closed
caption mode.
•Station or Cable TV experiencing problems;
tune to another station or call your Cable company.
•Make sure channels are set into memory.
•Station is weak; adjust antenna to receive
desired station.
•Check for sources of possible interference.
•Station or Cable TV experiencing problems;
tune to another station or call your Cable company.
•Make sure channels are set into memory.
•Check picture control adjustments.
•Check antenna or Cable TV connection.
Adjust antenna.
•Station or Cable TV experiencing problems;
tune to another station or call your Cable company.
•Make sure channels are set into memory.
•Cable TV company is scrambling signal.
•Adjust antenna.
•Check all Cable TV connections.
•Set TV/CABLE menu option to the CABLE
mode.
•Station or Cable TV system problems; try
another station or call your Cable company.
•Check antenna connections; reorient antenna.
•Check for sources of possible interference.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
No Cable TV
reception.
•Batteries are weak, dead or inserted
incorrectly.
•Remote is out of range; move closer to TV
(within 15 feet).
•Make sure Remote is aimed at sensor.
•Confirm there are no obstructions between
the Remote and the TV.
•Make sure the power cord is plugged in.
•Make sure TV/CABLE menu option is in the
appropriate mode.
•If using antenna, check UHF antenna
connections.
No Remote
operation.
•Tuned station is not broadcasting.
•Sleep Timer is set.
•Power interrupted.
•TV station experiencing problems or tuned
program is not closed captioned. Try another
channel.
•Check Cable TV connection or VHF/UHF
antenna. Reposition or rotate antenna.
•Press CAP/TEXT to turn on the closed caption
decoder.
Closed
captions are
not
activated.
TV shuts off.
• Press CAP/TEXT to turn off the closed
caption mode.
Black box on
screen.

SPECIFICATIONS

AC Power Input:
AC Power Consumption:
Picture Tube:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
Receiving Channels:
Antenna Input Impedance:
Input:
Dimensions:
Weight:
120V, 60Hz
90 Watts
20 Inch (508mm diagonal) (Screen size is approximate.)
2.5+2.5 Watts
2 inches (51mm) x 4-11/16 inches (119 mm) Full Range, 8 ohm x2
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct Access, two AAA batteries (supplied)
VHF 2-13
UHF 14-69
Cable TV 01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 Ohm (VHF/UHF) Coaxial Input
Video: 1.0 Vp-p 75 ohm
Audio: 300 mV, 47k ohm
Width: 23-1/4 inches (590mm)
Height: 17-9/16 inches (446.5mm)
Depth: 19-3/8 inches (492mm)
46.3 Ibs (21 kg)
Remote Control with two size “AAA” batteries

ACCESSORY

• Select the language in the menu options.
Display is not
shown in
your language.
• This model complies with the specifications below.
• Design and specifications are subject to change without notice.
• This model may not be compatible with features and/or specifications that may be added in the future.
J3M91421A(E)_P08-12 11/03/2005, 3:34 PM12