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Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution | |||
TV will not turn on | • | Make sure the power cord is plugged in, then press POWER. | ||
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| • | The remote control batteries may be dead. Replace the batteries. | |
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No picture, no sound | • | Check the antenna/cable connections. | ||
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| • | This TV will not accept or display 480p or 720p progressive scan | |
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| signals or 1080i interlaced | |
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| ColorStream inputs. Switch the other device’s output to 480i interlaced | |
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| mode first (see page 9). | |
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No sound, picture OK | • | The sound may be muted. Press VOLUME. | ||
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| • | The station may have broadcast difficulties. Try another channel. | |
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| • | The MTS feature may be in SAP mode. Press the MTS button on the | |
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| remote control until STEREO (or MONO) mode is active. | |
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Poor sound, picture OK | • | The station may have broadcast difficulties. Try another channel. | ||
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| • | The MTS feature may be in SAP mode. Press the MTS button on the | |
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| remote control until STEREO (or MONO) mode is active. | |
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Poor picture, sound OK | • | Check the antenna connections. | ||
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| • | The station may have broadcast difficulties. Try another channel. | |
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| • | Adjust the PICTURE menu. | |
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| • | This TV will not accept or display 480p or 720p progressive scan | |
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| signals or 1080i interlaced | |
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| ColorStream inputs. Switch the other device’s output to 480i interlaced | |
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| mode first (see page 9). | |
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Poor reception of broadcast channels | • | The station may have broadcast difficulties. Try another channel. | ||
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| • | Check the antenna connections. | |
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| • | If you are using a VCR, make sure the TV/VCR button is set correctly. | |
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Cannot receive above channel 13 | • | Make sure the TV/CABLE feature in the SETUP menu is set to | ||
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| “CABLE”. | |
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Unable to select a certain channel | • | The channel may be blocked by the CH LOCK feature, or erased with | ||
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| the add/erase feature. | |
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Cannot access signal input sources (Video1, | • | Check the VIDEO LOCK feature. | ||
Video2, Video3 and ColorStream) and/or |
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Channels 3 and 4 |
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Multiple images | • | The station may have broadcast difficulties. Try another channel. | ||
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| • | Use a highly directional outdoor antenna. | |
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Poor color or no color | • | The station may have broadcast difficulties. Try another channel. | ||
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| • | Adjust the TINT and/or COLOR in the PICTURE menu. | |
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| • | If you change the direction of the TV while it is turned on, the picture | |
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| could suffer from color shading. If so, turn off the TV and allow it to cool | |
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| for several hours before turning it on again. | |
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Black box on screen | • | Repeatedly press CAP/TEXT to turn off the Closed Caption Text mode. | ||
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No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. | ||
known MTS broadcast |
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The PIN code does not work | • | Change or reset your PIN code (pages 18 and 19). | ||
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The remote control does not operate | • | Make sure the TV/VCR/DVD/CABLE mode is set properly on the | ||
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| remote control. | |
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| • | Remove all obstructions between the remote control and the TV. | |
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| • | The remote control batteries may be dead. Replace the batteries. | |
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| 29 |
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Safeguards | Important |
ToshibaWelcome to
yourConnecting TV
Remote ControlUsing the
your TVSetting up
FeaturesUsing the TV ’s
Appendix
29 | 11/01/2005, 1:57 PM |