Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
Symptoms | Checks | ||
Picture | Sound | ||
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| Electrical Appliances | |
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| Cars/Motorcycles | |
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| Fluorescent light | |
Interference | Noisy Sound |
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| Volume | |
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| (Check whether the mute function has been | |
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| activated on the remote control.) | |
Normal Picture | No Sound |
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| Not plugged into AC outlet. | |
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| Not switched on. | |
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| Check PICTURE and BRIGHTNESS/ Volume | |
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| setting by pushing the power switch or stand- | |
No Picture | No Sound | by button on the remote control. | |
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| If a signal with a | |
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| format, or frequency is input, only the input | |
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| terminal indication is displayed. | |
No Picture | Normal Sound |
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| Color controls set at minimum level. | |
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| Color system (see page 28, 29) | |
No Color | Normal Sound |
| |
Plasma Display panel |
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| |
Symptoms |
| Check | |
Some parts of the screen do | The plasma display panel is manufactured using an extremely high level of | ||
not light up | precision technology, however, sometimes some parts of the screen may be | ||
| missing picture elements or have luminous spots. This is not a malfunction. | ||
| Do not allow a still picture to be displayed for an extended period, as this can | ||
| cause a permanent ghost image to remain on the Wide Plasma Display. | ||
| Examples of still pictures include logos, video games, computer images, teletext | ||
| and images displayed in 4:3 mode. |
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Note:
Ghost images appear The permanent ghost image on the Plasma Display resulting from fixed image use is not an operating defect and as such is not covered by the Warranty.
This product is not designed to display fixed images for extended periods of time.
Whirring sounds can be heard | The display unit is fitted with a cooling fan to dissipate heat generated during normal use. |
from the display unit. | The whirring sound is caused by rotation of the fan and is not a malfunction. |
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