52 | If something goes wrong |
|
If you are connected to a domain server:
1Click Start, Shut down.
The Shut Down window appears.
2Click Shut down from the
3Click OK.
The computer shuts down completely.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal operation,” close the window and continue working. If it happens again, record the details of the message and consult the software manufacturer.
To record the details:
1Click the Details button and select the text the operating system displays.
The Details button displays information that the software manufacturer needs to help you solve your problem.
2Press Ctrl and c simultaneously to copy the text to the clipboard.
3Open Notepad (click Start, All Programs, Accessories and then click Notepad).
4Press Ctrl and v simultaneously to paste the details into Notepad.
5Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced.
6Save the file and refer to it when you contact the software manufacturer.
Problems when you turn on the computerThese problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cord/cable properly or installed a charged battery.
Press and hold the power switch for at least 10 seconds.