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If something goes wrong
5.375 x 8.375 ver 3.1
If you are connected to a domain server:
1Click Start, Shut down.
The Shut Down window appears.
2Click Shut down from the drop-down list.
3Click OK.
The computer shuts down completely.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operation,” close the window and continue working. If it
happens again, record the details of the message and consult
the software manufacturer.
To record the details:
1Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2Press Ctrl and c simultaneously to copy the text to the
clipboard.
3Open Notepad (click Start, All Programs, Accessories
and then click Notepad).
4Press Ctrl and v simultaneously to paste the details into
Notepad.
5Add a paragraph break and type some notes describing
what you were doing when you received the message and
how the error can be reproduced.
6Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power switch for at least 10 seconds.