Toshiba A500D/PRO A500DPRO A500D 2.8 Touch Pad Troubleshooting

2 Troubleshooting Procedures

2.8 Touch Pad Troubleshooting

START

END

TouchPad connection

check (Procedure 1)

TouchPad replacement

check (Procedure 2)

Replace system board

Figure 2-7 Touchpad troubleshooting process

Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual25

Contents

Main Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION Page Preface Page Page Table of Contents Page Page Page Page Page Page Page Page Chapter 1 Contents Page Page 1.1 Features Page Page Page Page Page Page Page Page Page 1.2 2.5-inch HDD Page 1.3 DVD Super Multi (+-R Double Layer) 1.4 Power Supply Page 1.5 Batteries Page Page Page Chapter 2 Contents Page 2.1 Troubleshooting Introduction 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures A Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual5 Figure 2-1 Troubleshooting flowchart (1/2) 2 Troubleshooting Procedures A Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual6 Figure 2-1 Troubleshooting flowchart (2/2) Page Page 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual9 END Figure 2-2 Power Supply Troubleshooting Process Page Page AC adaptor System board Battery A C adaptor cord AC power cord Page 2 Troubleshooting Procedures 2.4 Display Troubleshooting Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual14 Figure 2-3 Display troubleshooting process Page Page 2.5 Keyboard Troubleshooting Page 2.6 External USB Devices Troubleshooting Page 2 Troubleshooting Procedures A Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual21 2.7 TV-Tuner Failure Troubleshooting Figure 2-6 TV-out troubleshooting process A Page Page 2.8 Touch Pad Troubleshooting Page 2 Troubleshooting Procedures 2.9 Speaker Troubleshooting Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual27 Figure 2-8 Speaker troubleshooting process Page 2.10 Optical Drive Troubleshooting Page Page 2Troubleshooting Procedures 2.11 Modem Troubleshooting Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual32 Figure 2-10 Modem troubleshooting process Page 2.12 Express card Troubleshooting Page 2.13 Wireless LAN Troubleshooting Page 2.14 Camera Troubleshooting Page Page Page Page 2.16 Bridge Media Slot Troubleshooting Figure 2-15 Bridge Media Slot troubleshooting process Page Page Page 2.18 CRT Troubleshooting Page 2.19 HDMI Troubleshooting Page 2.20 Display Port Troubleshooting Page 2.21 SPDIF troubleshooting Page 2.22 MIC Troubleshooting Page 2.23 Finger printer troubleshooting Page 2Troubleshooting Procedures A Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual59 2.24 FM tuner Failure Troubleshooting Figure 2-23 FM tuner troubleshooting process A Page 2.25 E-SATA Troubleshooting Page 2.26 Felica Troubleshooting Page 2.27 UWB Troubleshooting Page 2.28 3G Troubleshooting Page Page Page 3.1 The Diagnostic Test 3.2 Executing the Diagnostic Test Page Page Page 3.3 Display Configuration Page 3.5 Fan ON/OFF Test 3.6 Main Battery Charge Test 3. 7 FDD Test 3.8 Memory check 3. 9 Keyboard Test Page Page 3.10 Mouse (Pad) Test 3.11 LCD Pixels Mode Test 3.12 Magnetic Switch Test Page 3.13 LAN Test Page Page 3.14 RTC Test Page Page 3.16 1st HDD Test Page 3.17 Read DMI Page Page Page 3. 19 3D Sensor Test Page Page Page Page Page Chapter 4 Contents Page Page Page Page Page Page 4.1 General Page Page Page Page Page Page 4.2 Battery Page 4.3 HDD Page Page 4.4 Memory Page 4.5 UWB Module 4.6 Modem Card / FM Tuner Page Page 4.7 ODD Page Page 4.8 Keyboard Cover and Keyboard Page Page 4.9 Logic Upper Assembly Page Page 4.10 Power Board 4.11 Speakers 4.12 Bluetooth Card 4.13 Touchpad Bracket, Touchpad Boards and Fingerprint Board Page 4.14 LED board 4.15 Thermal Fan 4.16 WLAN Card 4.17 Motherboard Page Page Page 4.18 VGA Board and VGA Thermal Module (Optional) Page 4.19 CPU and Thermal Module Page Page 4.20 Display Assembly 4.21 LCD Bezel Assembly Page Page Page Page Page Page Page Page Page Page 4.22 LCD Module and Inverter Board Page Page Page Page Page Page Page Page 4.23 CMOS Board and MIC Page 4.24 Left USB Board Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Appendix B Board Layout B.1 System Board Top View B.2 System Board Bottom View Table B-2 System Board Connectors (top and bottom) Page Appendix C Pin Assignments System Board C.1 JFAN Table C-1 FAN I/F pin assignments (3-pin) C.2 JFM C.4 JCRT Table C-4 CRT pin assignments (15-pin) C.5 JHDMI Table C-5 HDMI I/F pin assignments (19-pin) C.6 JHDD0 C.7 JODD Table C-7 SATA ODD I/F pin assignments (13-pin) Page C.12 JWLAN Table C-12 Wi-Fi/WiMax Connector pin assignments (52-pin) C.13 JEXP Table C-13 New Card Connector pin assignments (26-pin) C.14 JLAN Table C-14 LAN Connector pin assignments (14-pin) C.16 JGPS Table C-16 GPS Connector pin assignments (52-pin) C.17 JDDRL, JPDDRH Table C-17 SODIMM I/F pin assignments (200-PIN) (1/4) Table C-17 SODIMM I/F pin assignments (200-PIN) (2/4) Table C-17 SODIMM I/F pin assignments (200-PIN) (3/4) Table C-17 SODIMM I/F pin assignments (200-PIN) (4/4) C.18 JMIC C.19 JLINE C.20 JKB C.21 JCS Table C-21 FUN/B connector pin assignments (10P-pin) C.22 JPOWER Table C-22 POWER/B connector pin assignments (6P-pin) C.23 JREAD Table C-23 CARD READER connector pin assignments (40P-pin) C.24 JEXMIC Table C-24 EXMIC connector pin assignments (5P-pin) C.25 JSPKL C.26 JSPKR C.27 JT OUCH C.28 JBCAS1 C.29 JBLG C.30 JDP C.31 JFEL C.32 JLIGHT C.33 JMDC C.34 JMXM Page Page Page C.35 JNAND Table C-35 NAND pin assignments (52-PIN) C.36 JSSD C.37 JUSBB1 C.38 JUSBB2 Page Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Table D-1 Scan codes (set 1 and set 2) (2/4) Table D-1 Scan codes (set 1 and set 2) (3/4) Page Page Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix G Reliability