Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Display error occurs

Check that the cable connecting the external

 

 

monitor to the tablet is firmly attached.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN administrator.

Problem

Procedure

Cannot access

Make sure the tablet's Wireless communication

Wireless LAN

functionality is set to on.

 

If problems persist, contact your LAN

 

administrator.

 

 

Bluetooth

Problem

Procedure

 

 

Cannot access

Check to ensure the tablet's Bluetooth

Bluetooth device

functionality is set to on in Apps Settings

 

Bluetooth.

 

 

TOSHIBA Support

If you require any additional help using your tablet or if you are having problems operating the tablet, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

Consult the reseller or dealer from where you purchased your tablet and/or software - they are your best resource for current information and support.

User’s Manual

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