Troubleshooting
■Inspect all connecting cables for loose wires and all connectors for loose pins.
Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware and system checklist
This section discusses problems caused by your tablet’s hardware or attached peripherals. Basic problems may occur in the following areas:
| ■ Internal display panel | ■ External monitor | ||
■ | Memory Card | ■ | Wireless LAN |
■ | USB device | ■ | Bluetooth |
Internal display panel
Apparent tablet's display panel problems may be related to the tablet's setup and configuration.
| Problem | Procedure |
| Markings appear on the | These marks may have come from contact with |
| tablet's display panel | the touch screen. You should try to remove the |
| marks by gently wiping the display panel with a |
| clean dry cloth or, if this fails, with a good quality |
| LCD screen cleaner. In this latter instance you |
| should always follow the instructions with the |
| screen cleaner and always ensure you let the |
| display panel dry properly before closing it. |
|
|
| Problems above remain | You should initially refer to the documentation |
| unresolved or other | supplied with you software to determine if it is |
| problems occur | this that is causing the problems. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
|
|
Memory Card
Problem | Procedure |
| Memory Card error | Remove the Memory Card from the tablet and |
| occurs | then reinsert it in order to ensure it is firmly |
| connected. |
| If the problem persists, then you should refer to |
| the documentation supplied with your Memory |
| card for further information. |
|
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User’s Manual | 74 |