IBM Enterprise Console manual Troubleshooting the NetWare Log File Adapter

Troubleshooting the NetWare Log File Adapter

Perform the following steps to troubleshoot the NetWare log file adapter:

1.Stop the NetWare log file adapter that is currently running by unloading tecadnw4.nlm:

unload tecadnw4

2.Start the adapter in debug mode: load tecadnw4 -d -c Config_File

3.Generate some events and see if the adapter receives them.

As events arrive, the adapter prints messages to the screen indicating the class and the attribute values in the class.

4.As messages are displayed, run the wtdumprl command on the event server and verify that the messages are displayed or saved in the reception log. If not, the events were not received by the event server or there is a problem with the event server reception process.

5.Check the adapter configuration file to verify that ServerLocation and ServerPort are properly defined. If the event class appears in any filter entry in the configuration file, and FilterMode=OUT, the event is not sent to the event server.

6.If the reception log has a PARSING_FAILED error, the BAROC definition of the class does not match the event that is being received from the adapter. Usually the error messages pinpoint the problem.

7.If the previous steps do not indicate any problems and you do not see the new events in the event console, there might be a problem with the event group filters. Make sure the class filters match the classes defined in the BAROC files.

8.Change all /dev/null entries in the .err file to the file name you want. Stop and restart the adapter, send an event through, and then look in the trace file to see what processing was done on the event.

Chapter 4. NetWare Log File Adapter 63