IBM Enterprise Console Troubleshooting the OpenView Adapter, 50790402, Segment Marginal, 50790403

Models: Enterprise Console

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All OpenView events are supported by the OpenView adapter.

Troubleshooting the OpenView Adapter

Perform the following steps to troubleshoot the OpenView adapter:

1.Make sure that the tecad_hpov.lrf entry is correct and has been registered with OpenView using the ovaddobj command.

2.If the adapter does not start, look for errors in the .lrf, .oid, and .cds files.

3.If the adapter stops unexpectedly, look for data that is not valid being passed in a trap or functions. For example, PREFIX is called on a list of strings value instead of a string value.

4.Change all /dev/null entries in the .err file to the file name you want. Stop and restart the adapter, send an event through, and then look in the trace file to see what processing was done on the event.

5.Look in /tmp/hpov_start.err for possible startup errors from the tecad_hpov.sh script.

Chapter 5. OpenView Adapter 77

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IBM Enterprise Console manual Troubleshooting the OpenView Adapter, 50790402, Segment Marginal, 50790403, Network Normal