You can set the severity of an AS/400 alert event on the event console as follows, based on the AS/400 alert type field specified in the message description:

Alert Type

Default Severity

 

 

 

01

(permanent loss of availability)

CRITICAL

 

 

 

04

(operator intervention required)

CRITICAL

 

 

 

09

(unavailable network component)

CRITICAL

 

 

0E (security problem)

CRITICAL

 

 

 

10

(permanently affected resource)

CRITICAL

 

 

 

03

(performance degradation)

WARNING

 

 

0A (notification: loss impending)

WARNING

 

 

0C (installation consistency)

WARNING

 

 

0D (operational procedural error)

WARNING

 

 

0F (delayed condition)

WARNING

 

 

11 (impending problem)

WARNING

 

 

 

14

(bypassed loss of availability)

WARNING

 

 

 

16

(monitored situation event)

WARNING

 

 

0B (environmental problem)

MINOR

 

 

 

12

(unknown)

UNKNOWN

 

 

 

02

(temporary loss of availability)

HARMLESS

 

 

 

05

(reserved)

HARMLESS

 

 

 

06

(reserved)

HARMLESS

 

 

 

07

(reserved)

HARMLESS

 

 

 

08

(reserved)

HARMLESS

 

 

 

13

(retired)

HARMLESS

 

 

other values

HARMLESS

 

 

 

Troubleshooting the AS/400 Adapter

If a problem occurs with the AS/400 adapter, you can perform problem determination by investigating the job the adapter is running in. Each time you start an AS/400 adapter, a batch job is started. You can view the adapter job by issuing the following command:

WRKJOB JOB(name)

Where name is the name of the adapter job that matches the name specified on the STRTECADP command. This will display the Work with Job dialog.

Note: Several adapter jobs might have existed on your AS/400 system with the same name as the current adapter job. In this case, you are first presented with a list of jobs to choose from. Select the most recent job from the list.

From the Work with Job dialog, you can select option 10 to display the job log, or if the job has ended (selecting option 10 will tell you so), you can view the job log that was generated by selecting option 4.

Examine the job log for messages indicating the error that occurred and follow the corrective action specified. For further assistance, contact Customer Support.

34IBM Tivoli Enterprise Console: Adapters Guide

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IBM Enterprise Console manual Troubleshooting the AS/400 Adapter, Alert Type Default Severity

Enterprise Console specifications

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