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Toshiba C6602-1001M1 Using VirtualTech, If you need further assistance, Using VirtualTech

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232		If Something Goes Wrong
232		Using VirtualTech

Using VirtualTech

VirtualTech™ is a suite of innovative support resources and tools installed on your computer. VirtualTech will make your computing experience easier and more fulfilling by assisting you when you have questions, run into problems, or need help with your computer or programs.

To access VirtualTech, double-click the VirtualTech icon located on your computer’s desktop.

VirtualTech offers a library of solutions to common computer problems. These are arranged in easy to navigate topics like software, hardware and the Internet. It also provides a set of powerful support tools that can:

❖Retrieve hardware and software details whenever you need system configuration information.

❖Check and inform you of any updates whenever you go online. To load an update, click yes.

❖Run a detailed system report that harvests and compiles your system’s hardware and software information.

This report is also accessible to Toshiba’s InTouch Center technicians to reference when you place a call or send a question electronically.

❖Send a message electronically with your questions directly to our InTouch Center. A representative will address your situation and contact you.

If you need further assistance

If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help.

Contents

Satellite Pro® 6000 Series If you need assistance: ❖VirtualTech™ e-supporttool Double-clickthe desktop icon or visit the Web site: ❖InTouchsm Center Models: Satellite Pro® 6000 Series Compact Disk-Read/Write Protection of Stored Data Critical Applications FCC Notice “Declaration of Conformity Information” Industry Canada requirement FCC requirements Installation Type of service Telephone company procedures If problems arise Disconnection Fax branding Instructions for IC CS-03certified equipment Wireless Interoperability Wireless LAN and your Health Regulatory Information Canada – Industry Canada (IC) USA-FederalCommunications Commission (FCC) Caution: Exposure to Radio Frequency Radiation Interference Statement Approved Countries for use Australia Austria Belgium Canada Location of the required label Copyright Export Administration regulation Notice Trademarks Energy Star compliance Computer disposal information Page Contents Directing the display output when you turn on the Adjusting the quality of the external display Making your external keyboard emulate the Fn key Setting up a PS/2 mouse with the AccuPoint Removing a module from the Slim SelectBay® Inserting a module into the Slim SelectBay® Inserting a PC Card Removing a PC Card Inserting and removing Bluetooth™ modules Power usage modes in Windows XP Professional Using a hot key to set the power usage mode Uploading and downloading files from the Internet Adjusting the quality of the external display Accessing the Wi-Fi™ Mini PCI module Using the keyboard or pointing device to assign keys Changing or removing existing key assignments The Windows® XP operating system can help you DVD-ROMor DVD-ROM/CD-RWdrive problems Introduction 24 Safety icons Safety icons Other documentation Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon indicates technical information about the computer HINT: This icon indicates helpful hints and tips DEFINITION: This icon indicates the definition of a term used in the text Service options Finding Your Way Around Front with the display panel closed display latch “Keyboard and display features” on page system indicator panel “Indicator panel lights” on page Back with rear panel closed DC IN socket—Letsyou plug in the AC adapter Cooling vent USB Back with rear panel open RGB Network port Right side Left side * for systems with optional Wi-Fi™ or Bluetooth™ Video-out security lock slot PC Card lock “Using a computer lock” on page PC Card slots “Inserting and removing PC Cards” on page The PC Card eject buttons allow easy removal of PC Cards Underside Battery module “Running the computer on battery power” on page Battery lock—Locksthe battery in place to prevent accidental removal Keyboard and display features Front with the display panel open Finding Your Way Around 3Adjust the display panel to a comfortable viewing angle Power button “Different ways to turn the computer on and off” on page Screen Indicator panel lights This panel is located on the front of the computer AC power light—Glowsgreen when the computer is connected to an AC power source On/off ❖Glows green when the computer is on Keyboard indicator panel lights The keyboard indicator lights provide information about keyboard functions Cursor control “Using the overlay for cursor control” on page Numlock Getting Started Getting Started Selecting a place to work ❖Liquids and corrosive chemicals Keeping yourself comfortable Placement of the computer Seating and posture Lighting Getting Started ❖If possible, use soft, indirect lighting in your computer work area Arms and wrists ❖Exercise your hands, wrists and arms to improve circulation Work habits Other precautions Setting up your computer Setting up your computer “Connecting to a power source” on page Before using your computer, you may want to: ❖Add more memory ❖Connect a mouse Connecting to a power source Power cable and AC adapter To connect the computer to an external power source: 1Connect the socket end of the power cable to the AC adapter Connecting the power cable to the AC adapter DC IN jack at the back of the computer Connecting the AC adapter cable to the computer 3Insert the plug end of the power cable into a live wall outlet The AC power light on the system indicator panel glows green Charging the battery Turning on the computer The computer is now ready for you to turn it on and begin using it Opening the display panel 1Slide the display latch to the right Turning on the power To turn on the computer: 2Check to ensure that any floppy drives are empty Turning on the power Using the AccuPoint II pointing device Using the AccuPoint II pointing device AccuPoint II pointing system Setting up your software “Fn-esse” on page Setting up your software ❖Select your time zone Next Confirm acceptance of the Microsoft To register your computer at a later time, select Completing installation Upon completion, you will be prompted to click Finish to restart your computer Setting up other devices Turning off the computer Turning off the computer It’s generally a good idea to turn off your computer when you are not using it Guidelines for turning off the computer: To leave the computer off for a longer period, use the Windows “Powering down the computer” on page Page Page Using external display devices ❖A television via the video-out(composite) port A video display device, such as a video projection unit, via the ❖An external monitor or projector via the RGB port Using external display devices Connecting the display device “Connecting an external monitor or projector” on page Selecting video cables Connecting to the video-out(composite) port To connect the device: Connecting an external monitor or projector Directing the display output when you turn on the computer ❖TV (or other external video device) only 3Release the Fn key “Connecting the display device” on page Adjusting the quality of the external display Video limitations Using an external keyboard If you use the display hot key Using an external keyboard Making your external keyboard emulate the Fn key Using a mouse “Toshiba Hardware Setup” on page NOTE: The Control Panel window must be set to Classic Setting up a PS/2 mouse with the AccuPoint To set the PS/2 mouse to work simultaneously with the AccuPoint II: 1Click Start, Settings, then point to Control Panel , then point to Connecting a local printer To connect the printer: 1If the computer is on, turn it off Connecting an external diskette drive Identifying the ends of a parallel printer cable Connecting an external diskette drive An external USB diskette drive Connecting external speakers or headphones Using an expansion device Adding memory Adding memory Memory module sizes ❖128 MB PC133 DDRAM ❖256 MB PC133 DDRAM ❖512 MB PC133 DDRAM Installing a memory module Shut down your computer completely using the Shut Down command. See 2Unplug the computer 3Close the display panel and remove any cables you may have connected 4Turn the computer upside down Removing the memory module cover 6Remove the new memory module from its antistatic packaging 7Insert the memory module in the slot and gently press it down into place The clips on either side of the module will click to secure the module Inserting the memory module into the slot Removing a memory module If you need to remove a memory module: Pulling the clips away from the memory module 3Carefully remove the module from the slot 4Replace the cover plate and screws Using Slim SelectBay® modules ❖CD-ROMdrive ❖DVD-ROMdrive. The DVD-ROMdrive can also be used as a standard CD-ROMdrive ❖CD-RWdrive. A writable/rewritable drive Using Slim SelectBay® modules Removing a module from the Slim SelectBay® 1Slide the Slim SelectBay ejection bar towards the front of the computer Unlatching the Slim SelectBay® 2Slide the module out of the computer Sliding the module out Inserting a module into the Slim SelectBay® Inserting and removing hard drives To change the internal hard drive Inserting and removing hard drives 5Remove the screw on the hard drive bay cover Removing the hard drive cover screw 6Lift the hard drive bay cover to expose the hard drive Removing the hard drive from the computer Inserting and removing PC Cards Inserting a PC Card Page Removing a PC Card Using Secure Digital cards Press the PC card ejection button once to extend it The PC Card ejects slightly from the slot 4Grasp the edges of the PC Card and slide it out of the slot Inserting and removing Bluetooth™ modules Setting up a PC Card for your computer Using Secure Digital cards Inserting an SD Media™ card To insert an SD Media card: 1Turn the card so that the contacts (metal areas) are face down 2Push the card into the slot until it locks in place Removing an SD Media™ card Connecting your modem to a telephone line The modem allows you to: ❖Access the Internet ❖Send a fax directly from your computer Connecting to a phone line Connecting the telephone cable to the modem port 2Connect the other end to the RJ11 wall jack Connecting to a wall jack “Setting up for communications” on page Learning the Basics Computing tips Using the keyboard Use ❖Scan all new files for viruses Using the keyboard Keyboard Character keys ❖The lowercase letter l (el) and the number 1 are not interchangeable ❖The uppercase letter O and the number 0 are not interchangeable Making your keyboard emulate a full-sizekeyboard Ctrl, Fn, and Alt keys Function keys Windows special keys key Application Overlay keys Using the overlay to type numeric data ❖For lowercase letters, hold down Fn while you type the letters ❖For uppercase letters, hold down both Fn and Shift while you type the letters To use the cursor control keys when the numeric overlay is on: Using the overlay for cursor control To type alphabetic characters while the overlay is on: To use the numeric overlay keys while the cursor control overlay is on: ❖Hold down Shift while you use the numeric overlay keys ❖To return to the cursor control overlay, release Shift Starting a program Starting a program from the Start menu All Programs Accessories 3Click the program, in this example, Wordpad Starting a program from Windows® Explorer This example opens Wordpad using its file name, wordpad.exe 2Click Windows Explorer 4In the left part of the window, click Accessories 5In the left part of the window, double-click Wordpad Starting a program from the Run dialog box This example uses the Run command to start Wordpad: Start Run Sample Run dialog box Saving your work Saving files 1On the File menu of your Windows® program, click Save A sample Save As dialog box 2Choose the drive and folder where you want your file to be stored File names Using a file extension Printing your work “Using a printer” on page To print a file: 1If your printer is not on, turn it on now Using a compact disc drive A DVD/CD-ROMdrive Drive in-useindicator light—Indicateswhen the CD-ROMor DVD-ROMdrive is in use Eject button—Pressto release the disc tray Inserting compact discs To insert a compact disc into the DVD-ROMor CD-ROMdrive: 1Make sure the computer is turned on 2Make sure the in-useindicator light is off 3Press the DVD-ROMor CD-ROMdrive’s eject button Page 8Make sure the disc is completely on the spindle and is lying flat on the tray You are ready to use the disc Removing compact discs To remove a compact disc (CD or DVD) with the computer turned on: 1Press the eject button on the drive Caring for CDs and DVDs Using PC Cards Using PC Cards Hot swapping Hot swapping precautions ❖Do not remove a hard disk card while the system is accessing it ❖Do not remove a network card while you are connected to a network Using SD Media cards Important Copy Disk Using your computer at the office Using a computer lock PORT-NoteworthyComputer Lock Cable To secure the computer: 1Loop the cable through or around some part of a heavy object 2Pass the locking end through the loop Caring for your computer Cleaning the computer Moving the computer or visit Backing up your work Restoring your work Preparing for communications ❖A modem (supplied with your computer) ❖A telephone line ❖A browser or communications program Different ways to turn the computer on and off Powering down the computer Using Turn Off Computer Factors when choosing Turn Off Computer: ❖Restarting from Turn Off Computer uses the most time and battery power Turn Off Computer Shutting down more quickly 1Open the Start menu, then click Control Panel 2In the Control Panel window, double-clickthe Toshiba Power Saver icon In the Running on batteries section, click the Details ❖When I press the power button Power Off ❖When I close the lid 5Click the Override all Modes with settings here button DC only Starting again after Shut down Using Hibernation Factors to consider when choosing Hibernation: ❖While in Hibernation mode, the computer uses no battery power Configuring your computer for Hibernation: 3In the Running on batteries area, click the Details button 4Click the System Power Mode tab tab 5Select Hibernation for the options you want Starting again from Hibernation mode Using Standby Factors to consider when choosing Standby: Turn Off Computer Stand By Going into Standby mode more quickly 4Select Standby for the options you want 5Click Override all Modes with settings here 6In the Set to range dialog box, click on one of these options: 8Click OK again, then close the Control Panel Starting again from Standby mode Toshiba’s online resources “Contacting Toshiba” on page Page Power Management Toshiba’s energy-saverdesign “Power usage modes in Windows XP Professional” on page This chapter covers all the aspects of using your computer on battery power Running the computer on battery power The computer also has an internal real-time-clock(RTC) battery Charging the batteries The battery may not start charging immediately under the following conditions: Running the computer on battery power Monitoring battery power ❖Green indicates the AC adapter has fully charged the battery ❖Amber indicates the AC adapter is charging the battery ❖Off indicates that the battery is not being charged Displaying remaining battery power To show remaining power: 1Click Start, then click Control Panel The Toshiba Power Saver Properties dialog box appears Sample Toshiba Power Saver Properties Dialog Box What to do when the battery alarm sounds You Windows® operating system offers two alarms before your system shuts down To change the default alarm settings: 1Click Start, then Control Panel , then Changing batteries To change the battery: 1Save your work 2Shut down and turn off the computer 3Remove all cables connected to the computer Page Removing the discharged battery “Disposing of used batteries” on page 9Insert the charged battery into the slot until the latch clicks 10Reset the battery lock to the locked position 11Turn the computer right side up Taking care of your battery Safety precautions Maximizing battery life Conserving power Disposing of used batteries Only use replacement batteries recommended by Toshiba Conserving power ❖How the computer is configured How much you use the hard disk Power usage modes in Windows XP Professional Click Start, then Control Panel, and click on the Toshiba Power Saver icon NOTE: Control Panel must be set to Classic View for the Toshiba Power Saver icon is visible 14Open the Power Save Modes tab and set your options Additional options for power ❖Purchase extra battery packs Install a secondary battery module in the SelectBay. See Exploring Your Options Exploring the desktop Finding your way around the desktop Common desktop features include icons, the Start button, and the taskbar Exploring the desktop Icons My Documents — Shows the most recent documents you’ve created or edited My Computer — Shows the file system for your computer and the network (if any) Network Neighborhood — Shows the current Network sites you are connected to “Using VirtualTech” on page Start button You use the Start button to: ❖Start programs ❖Access Microsoft® Windows® XP Professional operating system update information ❖Open documents Taskbar System tray To activate a specific task, double-clickthe appropriate System tray icon Exchanging data with another computer Transferring files Getting help transferring files 1Click Start, then Help and Support Index Setting up for communications Determining the COM port To find out which port your modem is connected to: 1Click Start, and click Control Panel. Windows XP opens the Control Panel 2Double-click Phone and Modem Options Windows XP displays the Phone and Modem Options Properties dialog box Connecting the modem to a telephone line “Connecting to a phone line” on page Connecting your computer to a network Accessing a network To access a network: While you are at home or traveling, you need a Setting up the connection To set up a dial-upconnection, use the New Connection Wizard: Setting up a wireless connection Using Bluetooth™ (through walls and floors) of the wireless transmission is up to 100 feet To use Bluetooth for your wireless communication, follow these steps: 1Flip the wireless on/off switch to the on position The antenna is enabled Using SPANworks™ To access SPANworks 2000: 1Double-clickthe SPANworks icon on the desktop 2Follow the instructions on your screen to set up a connection to the network An overview of using the Internet ❖The Internet ❖The World Wide Web ❖Internet Service Providers ❖Connecting to the Internet The World Wide Web Internet Service Providers Connecting to the Internet To connect to the Internet, you need: ❖A modem Surfing the Internet Internet features ❖Internet email ❖Internet chat rooms ❖Internet news groups Uploading and downloading files from the Internet Exploring audio features Playing an audio CD Insert an audio CD and close the disc tray. The CD begins to play Sample Windows Media™ Player screen The CD Player control panel works much like an ordinary compact disc player: To play the CD or to pause, click the Creating a CD ❖Play pre-recordedDVDs ❖Play pre-recordedCDs Read and write files (including music) to a The Easy CD Creator program controls the drive’s CD-RWfeatures Adjusting recording quality Entertainment Sound Recorder 2In the Sound Recorder window, click Edit, then click Audio Properties 4Click OK Using external speakers or headphones To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer The headphone jack requires a 16-ohmstereo mini-jack To adjust the volume: Playing DVDs , point to , and click ) or Volume Control dial “Inserting compact discs” on page Using the WinDVD toolbar Using the WinDVD status bar Using the WinDVD control panel Sample WinDVD control panel “Using playlists” on page hours:minutes:seconds Using the control panel playback buttons Pause Step Fast reverse Previous Fast forward Maximizing the video window To display the control panel again, double-clickanywhere in the video window Using playlists Using playlists Creating playlists Sample Playlist window In the Directory Loading and playing playlists 1In the Playlist window, click File to display the saved playlist of files 2Click Load Playlist to load the saved playlist After loading the playlist, a confirmation dialog box appears The DVD begins to play the loaded playlist Resuming normal playback after using playlists Customizing WinDVD General Setting general properties To change the region code, select the desired option in the Current regions The 2In the Player settings Default DVD drive box, select your DVD-ROMdrive letter Setting audio properties 3In the Properties dialog box, click the Audio tab Current audio track Properties dialog box with Audio tab on top Audio channels If you have two speakers, select one of the 2 speaker modes Mono Setting display properties Display Lock aspect ratio OSD 7Click OK to save the settings Customizing the control panel WinDVD About Using WinDVD advanced features control panel. See for help locating the expanded controls button WinDVD expanded control panel Or use keyboard Menu button Resume Chapter button — displays a Title button Audio tracks Subtitles Default Camera angles — displays a Bookmark — save an Zooming in You can zoom in on an area of the WinDVD video window to get a closer look Click the Zoom button, located in the Position the cursor over the A dotted rectangle appears around the area you wish to view Launching an Internet browser from WinDVD Exiting WinDVD Expansion Options Connecting external (optional) devices Alternatively, you can connect a USB keyboard and mouse to the USB ports Connecting a serial mouse Refer to your mouse documentation for configuration information Connecting a USB mouse Connecting a PS/2 mouse , then select . The operating system shuts off the computer 2 Attach the PS/2 mouse cable to the PS/2 port on the computer The operating system displays the Control Panel window 2Click the Toshiba HWSetup icon icon 3Select the Pointing Devices tab 4Under Pointing Devices Options, select one: Using a printer Connecting a parallel printer 1If you have been using the computer, turn it off 2If the computer is connected to an AC power source, disconnect the AC adapter 4Plug the printer’s power cable into a live electrical outlet Setting up your printer To set up a printer with the Add Printer Wizard: 1Click Start, and click Printers and Faxes , and click The operating system opens a Printers and Faxes window 2Click Add Printer The Add Printer Wizard asks you to select your printer 4If the printer you are setting up: ❖Is not connected to a network, select Local printer attached to this computer Is connected to a network, select Network printer, or a printer attached to another computer Using an external monitor ❖A television via the television jack Connecting a device to the television jack 3Connect the external device’s power cable to a live electrical outlet 4Turn on the external video device Connecting an external monitor 1Connect the video cable to the video-outport on the computer 2Connect the monitor’s power cable to a live electrical outlet 3Turn on the external monitor This hot key cycles through the settings in order: ❖Built-indisplay and external monitor simultaneously ❖External monitor only Built-in “Display modes” on page Using the Wi-Fi™ Mini PCI module Accessing the Wi-Fi™ Mini PCI module can Page Page Toshiba Utilities Fn-esse Starting Fn-esse 1Click Start, point to All Programs, Toshiba Utilities, then click Fn-esse Sample Fn-essewindow The keys are color-codedas follows: Using drag-and-dropto assign a key To assign a key to a program or document: Start both Resize the Explorer window so that you can see both the 5Release the primary button The program or document is now associated with the key you Using the keyboard or pointing device to assign keys To assign a key to open a program or document, start Fn-esseand either: Using the keyboard, press and hold the Making a direct key assignment 1Select Direct... to display the Add/Edit Command dialog box Enter the Description, Command Line and Working Directory for the new Browse 3Click OK Changing or removing existing key assignments Clear Hotkey utility Toshiba Utilities 2The Hotkey window appears Toshiba Console To access the control panel: 1Click Start, then click All Programs 2Point to Toshiba Console, then click the resulting Toshiba Console selection The Toshiba Console window appears Customizing Your Computer Network The features in this category are: ❖Start Bluetooth (for systems with this option) ❖Bluetooth settings (for systems with this option) ❖IR Utility Plugged in section Running on batteries section ❖Long Life ❖Normal ❖High Power ❖DVD Playback Slim SelectBay™ and Docking Mobile Extension Service Eject Eject PC and Parallel Port Slim SelectBay™ Service Toshiba Hardware Setup Toshiba Hardware Setup The tabs represent various dialog boxes. They are: ❖General—Allowsyou to view current BIOS, hard disk drive and memory settings ❖Password — Allows you to set the user password and an owner string ❖Device Config — Shows the Device configuration options Toshiba Power Saver utility To access Power Saver Properties: Any options that you change become effective when you click either OK or Apply Enabling Hibernation Setting user passwords Setting user passwords Toshiba supports the several types of passwords on your computer: A single user password supports the instant and power-onpassword functions Using an instant password 1To unlock your system: ❖If you have not registered a user password, press Enter If you have registered a user password, press Setting a user password Disabling a user password 8Open the Start menu, click Control Panel, then click Toshiba HWSetup 9Select the Password tab 10Click Not Registered 11Type your password in the Enter Password box and click OK Deleting a supervisor password 5Select Not Registered If Something Goes Wrong Applications End Task 5Click Start, Turn off computer 7Click Turn off Your program performs an illegal operation Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Press and hold down the power button for a few seconds The computer starts but, when you press a key, nothing happens The Windows® operating system is not working The operating system fails to start after the ❖The operating system takes a long time to start ❖The operating system responds differently from the normal routine ❖The screen does not look right Using Startup options to fix problems To open the Startup menu: 1Restart your computer 2Press F8 when your computer starts The Windows® Advanced Options menu displays these options: Internet problems My Internet connection is very slow My browser can’t find the URL address I typed in My browser can’t find a site I bookmarked The Windows® XP operating system can help you Resolving a hardware conflict For help on hardware conflicts: 1Click Start, then click Help and Support 3Click the Fixing a hardware problem 4Choose from specific topics and follow the steps Resolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access Resolving conflicts For an older device, remove it from the computer Fixing a problem with Device Manager Disabling a device 1Click Start, Control Panel, Administrative Tools 2Click the Computer Management icon 3Select the specific device from the device category Checking device properties To check a device’s properties: 3Click the Device Manager button 4To view the device(s) installed, double-clickthe device type 5To view the properties, double-clickthe device Memory problems 1Click Start, then click Turn Off Computer 2Click Turn Off The operating system shuts down and turns off the computer automatically 3Remove the memory module Here are some typical problems and how to solve them: The AC adapter and power cable work correctly, but the battery will not charge The battery appears not to power the computer for as long as it usually does Keyboard problems The keyboard produces unexpected characters Display problems Here are some typical display problems and their solutions: The display is blank The screen does not look right The built-inscreen flickers To change the number of colors displayed: 1Point at the desktop and click with the secondary button Disk drive problems Make sure you are identifying the drive by its correct name (A: or C:) Error-checking To run Error-checking: 1Click Start, then click My Computer 2Right-clickthe drive you want to check and select Properties from the menu The drive’s properties box appears All Programs Accessories System Tools Disk Defragmenter Your data files are damaged or corrupted DVD-ROMor DVD-ROM/CD-RWdrive problems You cannot access a disc in the drive You press the disc eject button, but the drive tray does not slide out Some discs run correctly, but others do not followed by gold-colored CD-ROM. Green-colored CD-ROMsare the least reliable WinDVD problems: general issues WinDVD controls are disabled Playback performance is poor The Root or Title menu does not open WinDVD performance decreases after making a system change WinDVD problems: content issues WinDVD will not function properly with “debug” software installed Minimum system requirements ❖Sound card (with 48 KHz sampling rate support) ❖DirectX® 8.1 or higher (Source: Microsoft) ❖WinDVD software WinDVD: error messages Page Page Page This file appears to contain Please refer to the Sup unsupported data ported Formats section of Sound system problems You do not hear any sound from the computer Adjust the volume control The computer emits a loud, high-pitchednoise PC Card problems “Using PC Cards” on page Card Information Structure PC Card checklist Resolving PC Card problems The slots appear to be dead. PC Cards that used to work no longer work PCMCIA adapter The computer stops working (hangs) when you insert a PC Card Safely remove The system does not recognize your PC Card A PC Card error occurs Printer problems This section lists some of the most common printer problems: The printer will not print Make sure the printer cable is firmly attached to the computer and the printer Run the printer’s self-testto check for any problem with the printer itself Modem problems The modem will not receive or transmit properly The modem is on, set up properly and still will not transmit or receive data Develop good computing habits Save your work frequently “Computing tips” on page On a regular basis, back up the information stored on your hard disk Here are some ways you can do this: ❖Copy files to diskette, following the steps in “Saving your work” on page Using VirtualTech If you need further assistance Before you call Try the following before contacting Toshiba: ❖Review the troubleshooting information in your operating system documentation For the number of a Toshiba dealer near you in the United States, call: (800) Contacting Toshiba Other Toshiba Internet Web sites Worldwide Toshiba corporate site Marketing and product infor mation in the USA Toshiba’s worldwide offices Argentina Australia Austria Belgium Denmark Finland France Germany Greece The Netherlands Papua New Guinea Portugal Slovakia Spain Switzerland United Kingdom United States Venezuela The Rest of Europe Hot Keys 240 Hot Keys Instant password security Without a password With a password To activate the password feature: 2Double-clickthe Display icon 3Select the Screen Saver tab Power usage mode Sample power usage modes 242 Hot Keys Stand By mode Stand By mode Sample Stand By confirmation box Hibernation mode Sample Hibernation confirmation box Display modes The display modes are: Sample display options window In o Display brightness Enabling a wireless device only) The wireless modes you can toggle between are: Sample wireless modes window Keyboard hot keys Page Power Cable Connectors Page Video Modes Video Modes Glossary 252 Glossary DMA DIMM DOS DPI Terms These terms may appear in this user’s guide adapter alternating current (AC) direct current (DC) 254 Glossary backup basic input/output system (BIOS) — See BIOS baud rate bits per second CPU cache, L1 cache, L2 cache CD — An individual compact disc. See also CD-ROM character chip click — To press and release the AccuPoint control button or mouse 256 Glossary controller — A device that controls the transfer of data from a computer CPU — See central processing unit (CPU) CPU cache cache, L1 cache, L2 cache disk drive diskette double-density diskette high-density 258 Glossary emulation — enable — To turn on a computer option. See also disable file document function keys gigabyte (GB) byte hardware — The physical components of a computer system. Compare software 260 Glossary internal device — See device Internet World Wide Web AccuPoint megabyte (MB) bytes microprocessor — See central processing unit (CPU) microprocessor modem 262 Glossary 98 Second works. Examples of operating systems are Windows Edition and Windows Ppalette — See color palette program operating system, application, utility memory ROM random access memory — See RAM 264 Glossary shortcut — See keyboard shortcut shortcut software — See program. Compare hardware software World Wide Web (www) Internet Page Index 268 Index Index critical applications 2 Ctrl keys cursor control light desktop device, serial 30 devices 270 Index Page 272 Index removing 186 key assignment viewing exising 185 key assignments changing or removing exisiting LCD display 35 LCD power-saver 52 left side Page 274 Index RGB 30, 55 serial USB (Universal Serial Bus) 29 video-out 31, 55 video-out,connecting to Port Replicator 192 posture 41 power alarms keyboard not responding no sound non-systemdisk or disk error 204, 217 PC Card power and batteries 211 printer Page Page Page toolbar WinDVD Toshiba Console Toshiba Forum Toshiba Virtual Tech icon 129 trademarks transferring files utilities utility Toshiba Power Saver connecting 56, 175 video limitations 58, 178 video modes characteristics 249 video projector