Toshiba DK40I, dk14 Integrated Services Digital Network ISDN, Computer Telephony Integration CTI

Integrated Services Digital Network (ISDN):

available with DK40i

•Primary Rate Interface (PRI)

PRI is used to send and receive voice and/or data calls over the same network. The call-by-call feature saves money by allocating PRI channels on demand for usage of services such as DID, Tie, FX, WATS, 800, etc.

•Basic Rate Interface (BRI)

Station-side connection provides a low-cost ISDN solution that enables you to connect devices such as a PC, LAN bridge or router, Internet access device, video conference terminal, group IV fax, ISDN telephone, or other devices that benefit from an all-digital transmission link. Trunk-side connection enables all your telephones to use BRI lines for incoming and outgoing calls.

Computer Telephony Integration (CTI):

•Industry Standard CTI

Strata DK systems fully support Microsoft® TAPI—the industry-standard method of Computer Telephony Integration, enabling you to enjoy the full range of advanced benefits CTI can offer.

•Caller ID Applications

Caller Identification and automatic retrieval of customer profile data are the most popular CTI applications. When the phone rings, the telephone’s LCD displays the caller’s telephone number, and the TAPI PC application displays the caller’s profile. This enables you to provide fast, accurate, personalized customer service.

•Data Switching

Allows your PC and telephone to share existing wiring for voice and data calls, eliminating the need for costly additional interoffice networks and extra wiring.