
Troubleshooting and Specifications
DKT Mode
48 Strata CIX DKT2404-DECT User Guide   04/09
DKT ModeWhen a Toshiba DKT is connected to the Base of a cordless handset, the cordless 
telephone LCD will display “DKT Mode” whenever the digital telephone is in use.
Important! If the cordless telephone is in a stand-alone configuration and its LCD 
displays “DKT Mode” the Off-hook Preference assignment in Program 
204-13 is probably not set correctly; the Off-hook Preference of all cord-
less telephones must be set to “Ringing” or “No Preference.”
Cleaning Charging Unit ContactsTo maintain a good charge, it is important to clean 
all charging contacts on the handset, spare battery 
pack and charging unit about once a month 
(shown right). Use a pencil eraser or a soft dry 
cloth. Do not use any liquids or solvents.
Handset doesn’t ring.
• The battery pack may be weak. Charge the battery pack 
for five~six hours.
• Make sure the base unit is positioned correctly.
• The handset may be too far away from the base unit.
• The ringer may be set to Off.
• Make sure the AC adapter is plugged into the base unit 
and wall outlet.
Table 4. Troubleshooting Suggestions (continued)
Condition Suggestion