Feature Operations
Call Pickup
40 Strata CIX DP5000-series Telephone UG 10/10
To perform Call Pickup
Press the buttons shown in the table below for the desired Pickup feature.
Notes
• The Primary extension number is the directory number by which the telephone set
is defined. Other, non-primary extension numbers may also appear on the
telephone. By convention, the Primary extension number is assigned to the first
button (on the bottom left-hand side) of a multi-button telephone.
• If more than one call is on hold, the call on the telephone’s lowest button number is
picked up.
• Ringing calls are picked up over held calls as a priority.
Table 7 Call Pickup Feature Codes
Ringing or
Page Calls To Pi ck U p: Press Ext. Button, then dial the
access sequence below:
Directed DN A call ringing or held at the Extension Number. #5#6 + Ext. No.
A call Ringing, held or parked at the Ext. No. #5#29 + Ext. No.
Group A call ringing a member of your pickup group. #5#34
Directed Ext. A call ringing on any line of this Primary Ext. No. #5#5 + Primary Ext. No.
Directed Group A call ringing an extension in this Pickup Group. #5#32 + Group No.
Ext. No. A call ringing this Ext. No. only. Other lines ringing
on the same phone are unaffected. #5#22 + Ext. No.
Outside Calls Any incoming outside line call. #5#9
All Call, Group,
and/or External
Page
An All Call Page, Group Page and/or External Page
by Page Zone or by a specific Ext. No.
#5#36 + Page Zone No. (01~08)
#5#5 + Ext. No. of another phone
being paged.
Held Calls To Pick Up: Press Ext. Button, then dial the
access sequence below:
Local Retrieve A call held on this telephone. #5#71
Remote Retrieve A call held on another Primary Ext. No. #5#72 + Primary Ext. No.
Outside Line
Retrieve
A call held on this outside line only, regardless of the
phone that placed the call on hold. Must enter a three
digit outside line no. (e.g., 007).
#5#73 + Outside Line No.
(001~128)
Directed Ext.
Retrieve A call held on for this Ext. No., regardless of where
this Ext. No. appears. #5#74 + Ext. No.