Toshiba IP5000-UG-VC manual

Telecommunication Systems Division

July 2010

IP5000-Series

Telephone User Guide

Contents

Main Page TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS Page Contents Introduction Chapter 1 The Grand Tour Chapter 2 The Basics ii Chapter 3 SoftIPT Chapter 4 Feature Operations iv Chapter 5 IP5122-SDC Chapter 6 ADM/DSS Console vi Chapter 7 Headset and Handset Operation Chapter 8 User Programming Chapter 9 Administrator Programming Page Page Introduction Organization x How to Use This Guide Conventions Page xii Related Documents/Media The Grand Tour 1 2 The IP5000-series telephone upgrade options include: 4 IP5000-series Telephone Overview Legend Fixed Buttons 6 The Fixed buttons are described below. does not change the volume. It is adjusted on a per press basis. Page 8 Programmable Feature Buttons Key Strip LCD 9-Line LCD Display 10 4-Line LCD Display Soft Keys Page The Basics 2 Customizing Your Telephone Volume Control 14 LCD Contrast Brightness Control 16 Backlight On/Off Keystrip Labels Ring Tones 18 Dial Pad and Button Beeps Speakerphone/Microphone Sensitivity Adjustment 20 Telephone Terminology Making a Call Handset Spkr Button Hot Dialing 22 Dial Directory The Basics Making a Call 9 Line LCD Display - Dial by Name Screen Strata CIX IP5000-series Telephone UG 07/09 23 Press the key next to the displayed name to call that person. Answering a Call Handset Speaker Shift Button Handsfree Answerback On a Call Switching Between Handset and Speakerphone Microphone (Mic/Mute) Button Hold 26 Message Waiting Responding to a Lit Msg LED 28 Turning On/Off MW LED on Another Extension The Basics LED Indicator Details Note LEDs on the telephone flash at different speeds depending on the function performed. Flash rates can be found under LED Indicator Details on page 29. Page SoftIPT 3 32 SoftIPT Icons The special buttons relating to the SoftIPT screen are described below. Fixed Buttons Flexible Buttons Liquid Crystal Display 34 Configuring SoftIPT 3.0 Step 1 : Configure the SoftIPT Notes 36 Page Page Basic SoftIPT Functions Start the SoftIPT Making a Call 40 Answering a Call Switching a Call to Your Headset Labeling Feature Buttons Using the Directory 42 Using Echo Canceller Feature Operations 4 Account Code Calls Verified/Non-Verified Account Codes 44 Forced Account Codes Voluntary Account Codes (Verified/Non-Verified) 46 Advisory Messages Alarm Notification Button Automatic Busy Redial 48 Automatic Callback Background Music 50 Call Forward System Station Station Call Forward Categories Call Forward Settings 52 Station Call Forward Procedures Call Forward Examples 54 Call History Call Park Orbits 56 Call Pickup Group Pickup Ringing, Page or Held Call Pickup Feature Operations To perform Call Pickup Press the buttons shown in the table below for the desired Pickup feature. Notes 58 Call Transfer Call Waiting 60 Caller ID Conference Calls Adding Voice Mail to a Conference 62 Supervising a Tandem Call Conference Add/Split/Join/Drop Page 64 Direct Inward System Access (DISA) Direct Station Selection Buttons (Hotline) Do Not Disturb 66 Setting DND for Another Extension Door Lock(s) Door Phone(s) 68 Echo Cancellation Emergency Call Emergency Monitoring Station Emergency Ringdown Language Codes 70 Message Waiting Turning On/Off MW LED on Another Extension 72 Microphone Cut-Off Off-hook Call Announce 74 Override Calls Busy Override Do Not Disturb Override Executive Override Destination Restriction/Traveling Class Override Class of Service Override 76 Privacy Override Paging Answering a Page All Call Page Emergency Page 78 Privacy Redial Speed Dial Making a Call Using Speed Dial 80 Storing a System/Station Speed Dial Number Advanced Speed Dial Operation 82 Storing Personal Speed Dial Names Page 84 Time and Date Setting (Local) Tone First / Voice First Signalling Tone First Signalling Voice First Signalling 86 Tone/Pulse Dialing Uniform Call Distribution 88 Login/Logout IP5122-SDC 5 90 Making and Answering Calls Local Emergency Service (Calling 911) 92 ACO Volume Control Microphone ACO LED and LCD Indication IP5122-SDC 94 ACO Hold Table 14 Auto-hold Enable Interactions1 ACO Operating Summary 96 IP5122-SDC Programming Page 98 IPT Initialization IP5122-SDC Headset Transmit Level Adjustment IP5122-SDC Local CO Line Connection A local CO line connection and power are required for ACO operation, including E911. 100 Local CO Line Circuit Quick Test ADM/DSS Console 6 Add-on Modules 102 ADM Buttons and LEDs Page 104 DSS Console DSS Buttons Calling a Station Transferring to an Idle Station 106 Call Transfer with Camp-on Call Answering (Outside Line) Speed Dial Paging Call Forward Override (DSS Override) Night Transfer Button Page Headset and Handset Operation 7 Recommended Headsets Headset and Handset Interactions 110 AUTO or CARBON Setting Headset Transmit Level Adjustments 112 Handset Level Adjustments Page Page User Programming 8 116 Programming Feature Buttons User Programming Mode Programmable Feature Button Codes Programmable Feature Button Codes Setting/Changing a Programmable Feature Buttons Function Table 15 Programmable Feature Button Codes Feature Code Feature Code 118 One Touch Buttons Changing a One Touch Button ** * To Use a One Touch Button Setting/Changing a Personal Speed Dial Code * ** * * 120 Feature Codes Page 122 Page Page Administrator Programming 9 Initializing the IP Telephone 126 IP Setup Instructions Page 128 Initial Start-up IP Telephone Function Settings 130 Setting the IP Telephone Headset Transmit Volume Viewing IP Telephone Terminal Information Reset Factory Default Settings Handset Volume 132 LCD Backlight Setting LCD Backlight Brightness Control Handset / Headset Side Tone Volume Setting LCD Contrast Setting 134 IP5131-SDL Settings Configurations ITEM INFORMATION DISPLAY 136 Page 138 Network Settings Page 140 Page 142 Page 144 Advanced Network Settings 146 Page 148 Page 150 Page 152 Page 154 Sound Settings Page 156 Page 158 Key Repeat Page 160 Other Setting Page 162 Loop Back Test 164 Factory 166 Page 168 Initialize Reset Page References A This Appendix contains table that support some of the feature operations. Call Forward Page Page Page Soft Keys 176 Button Labels Page Page Page 180 Hardware Connections B IP5000-Series Telephone Tilt Angles Page Hardware Connections Connector Icons Hardware Connections 184 Wiring IP5000-series Telephone Connectors Wiring Centrex Application C Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Page Index A B C 188 D E F G H I J L P R S T U