34 Contents
5.375 x 8.375 ver 2.3
TOSHIBA Service Station...................................... 161
TOSHIBA PC Health Monitor.................................161
Chapter 6: If Something Goes Wrong....................................163
Problems that are easy to fix ................................163
Problems when you turn on the computer............164
The Windows® operating system is not
working...........................................................166
Using Startup options to fix problems ............167
Internet problems ...........................................168
The Windows® operating system can
help you....................................................168
Fixing a problem with Device Manager .................169
Checking device properties.............................169
Memory problems ................................................170
Power and the batteries ........................................170
Keyboard problems...............................................172
Display problems..................................................172
Disk or storage drive problems.............................174
Error-checking................................................ 174
Optical disc drive problems...................................175
Sound system problems.......................................178
Modem problems..................................................178
Wireless networking problems..............................179
DVD and BD operating problems.......................... 180
Develop good computing habits ...........................181
Data and system configuration backup in
the Windows® operating system...............182
If you need further assistance...............................186
Before you contact Toshiba ............................186
Contacting Toshiba......................................... 187
Other Toshiba Internet Web sites..........................188
Toshiba’s worldwide offices..................................188