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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program or application stops responding.
The operating system allows for the use of both applications (“Apps”
used with the Windows® “Modern UI”) and programs (used in the
traditional Windows® desktop environment). For the purpose of
simplifying the information we will use the terms interchangeably in
this chapter.
If you are working in a program that suddenly freezes, chances are
the program has stopped responding. You can exit the program
without shutting down the operating system or closing other
programs.
NOTE