Manuals / Brands / Computer Equipment / Laptop / Toshiba / Computer Equipment / Laptop

Toshiba c40, C55/A5104, PSCJEU-00K001 If you need further assistance

1 174

Download 174 pages, 6.75 Mb

144 If Something Goes Wrong

If you need further assistance

❖Restart the Windows® operating system. Always restart the

Windows® operating system after each installation, even if the

installation utility does not prompt you to do so. This will

ensure that the installation is completed, and will clean up

anything that the installation utility left behind.

❖Do one installation at a time. If you have several new items to

add to your computer system, install just one at a time, creating

restore points immediately before each successive installation.

This will make it much easier to determine the origin of any

new problems. For best results, follow this sequence:

1Back up critical data.

2Create a restore point.

3Install one item of hardware or software.

4Restart the Windows® operating system.

5Use the new hardware or software for a while, noting any

new problems. Make sure that your critical applications

(email, business applications, etc.) are working correctly,

and verify that important devices are still functioning.

6For each additional hardware or software item, repeat

these steps, starting at step 1 if any of your critical data has

changed, or starting at step 2 if no critical data has

changed.

If you need further assistance

If you have followed the recommendations in this chapter and are

still having problems, you may need additional technical assistance.

Since some problems may be related to the operating system or the

program you are using, it is important to investigate all sources.

❖Review the troubleshooting information in your operating

system documentation.

❖If the problem occurs while you are running a program, consult

the program’s documentation for troubleshooting suggestions.

Contact the software company’s technical support group for

their assistance.

❖Consult the dealer from whom you purchased your computer

and/or program. Your dealer is your best source for current

information.

For the detailed specifications for your computer, visit

support.toshiba.com.

Contents

Main Satellite Users Guide C40/C50/C70 - A Series Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Wireless Interoperability Wireless LAN and Your Health Optical Disc Drive Safety Instructions Location of the Required Label Canada Industry Canada (IC) Page Regulatory statements EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Taiwan Using this Equipment in Japan 2.4FH1 VCCI Class B Information Device Authorization Copyright Export Administration Regulation Notice Trademarks Licenses Computer Recycling Information Reuse, Donation, Recycling Contents Introduction................................................................................ 24 Chapter 1: Getting Started......................................................... 29 Page 20 Chapter 2: Learning the Basics................................................. 72 Chapter 3: Mobile Computing................................................... 83 Chapter 4: Exploring Your Computers Features..................... 99 22 Chapter 5: Utilities....................................................................109 Chapter 6: If Something Goes Wrong....................................120 Page Introduction Page 26 This guide Safety icons Other icons used 28 Your computers features and specifications Documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Keeping yourself comfortable Computer user comfort recommendations Good Working Posture Using the notebook with an external keyboard, mouse or monitor Typing style Taking breaks and varying tasks Mobile computing tips Transporting the notebook Seeking additional help Check list Precautions Page Important information on your computers cooling fan Setting up your computer Setting up your computer Connecting to a power source Connecting to a power source Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Registering your computer with Toshiba Initial setup Setting up your software Registering your computer with Toshiba To Shut down your computer To Shut down your computer To Restart your computer To place your computer in Sleep mode To place your computer in Sleep mode Adding optional external devices Adding optional external devices Adding memory (optional) Installing a memory module Page Page Page Page Removing a memory module Page Checking total memory Recovering the Internal Storage Drive Recovery option Description Creating recovery media Page Restoring from recovery media Refresh your PC (with users data) Page Reset your PC Page Page Installing drivers and applications You must have an Internet connection to reinstall applications. Using the touch pad Page Adjusting touch pad settings Disabling or enabling the touch pad Connecting an external device Using external display devices Selecting video cables Connecting an HDMI-compatible television or display device Connecting an external monitor or projector Directing the display output when you turn on the computer Customizing your computers settings Adjusting the quality of the external display Customizing your computers settings Caring for your computer Caring for your computer Cleaning the computer Moving the computer Using a computer lock Page Chapter 2 Learning the Basics Computing tips Using the keyboard Using the keyboard Using the keyboard Function keys Touch screen Special Windows Touch screen Touch screen navigation Mouse properties Mouse properties Starting an app Starting an app from the Start screen Saving your work Saving your work Backing up your work Backing up your work Using the optical disc drive Optical disc drive components Media control buttons Inserting an optical disc Playing optical media Recording optical media Toshibas online resources Removing a disc with the computer on Removing a disc with the computer off Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Running the computer on battery power Battery Notice Charging batteries Power management Charging batteries Charging the main battery Charging batteries Charging the RTC battery Monitoring battery power Determining remaining battery power What to do when the main battery runs low Setting battery notifications Conserving battery power Power Plans Using the eco power plan Using the eco power plan Changing the main battery Changing the main battery Removing the battery from the computer Changing the main battery Inserting a charged battery Page Taking care of your battery Taking care of your battery Safety precautions Maintaining your battery Disposing of used batteries Disposing of used batteries Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the Start screen Exploring the Start screen Charms Exploring the desktop Tiles Exploring the desktop Finding your way around the desktop Exploring the desktop Icons Taskbar Windows Store Notification area Notifications Windows Setting up for communications Setting up for communications Connect to the Internet Exploring audio features Connecting your computer to a network Accessing a network Exploring audio features Recording sounds Using a microphone Using the Web Camera Using the Web Camera Using the Memory card reader Using the Memory card reader Inserting memory media Using the Memory card reader Removing memory media Chapter 5 Utilities eco Utility eco Utility Password Utility Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password System Settings System Settings System Settings Function Key Function Key Page TOSHIBA Application Installer TOSHIBA Application Installer Y ou must have an Internet connection to reinstall applications Chapter 6 If Something Goes Wrong Problems that are easy to fix Your program or application stops responding. Problems when you turn on the computer Problems when you turn on the computer The computer will not start. The computer displays the Problems when you turn on the computer The AC power light is blinking. The battery light is blinking when the computer is on. The Windows Using Startup options to fix problems Refresh your computer Reset your computer Advanced options System Restore System Image Recovery Startup Repair Command Prompt Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. My browser cannot find a site I bookmarked. Fixing a problem with Device Manager Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. The battery appears not to power the computer for as long as it usually does. Keyboard problems Keyboard problems Display problems The screen is blank. Page Disk or storage drive problems Disk or storage drive problems Error-checking Optical disc drive problems Your hard disk seems very slow. Optical disc drive problems You cannot access a disc in the drive. Optical disc drive problems You press the disc eject button, but the drive tray does not slide out. Some discs run correctly but others do not. The disc will not come out of the drive when you click the eject button on the screen. Sound system problems Sound system problems No sound is coming from the computers speakers. The computer emits a loud, high-pitched noise. Printer problems The printer will not print. Wireless networking problems DVD operating problems DVD operating problems A blank screen appears while watching a DVD-ROM movie or title. The screen saver runs while you are watching a movie or title. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the documentation. Data and system configuration backup in the Windows system Saving system configuration with restore points Backing up your data or your entire computer with the Windows General tips for installing hardware and software If you need further assistance If you need further assistance Other Toshiba Internet Web sites Contacting Toshiba Toshibas Technical Support Web site Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A TOSHIBA Function Keys Functions 148 Output (Display switch) 150 Disabling or enabling the touch pad Media buttons Volume Mute Disabling or enabling wireless devices Zoom (Display resolution) Keyboard Function keys Appendix B Power Cord/Cable Connectors Glossary Acronyms Page Terms A B C D E F G H I K L M N O P R S T U W Index