Toshiba GMAD00331011, PSPLZU, PSPLZU 06R002, PSPLZU-003002, PSPLZU001002, X800, X875, X875 Q7190, X875 Q7380, X875 Q7390 Reset your PC

Getting Started

Recovering the Internal Storage Drive

6Click the Next button to begin.

The “Ready to refresh your PC” screen appears.

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

7Click the Refresh button.

8Your system will restart.

The “Refreshing your PC” window appears. When the process

is complete your system will reboot your Windows® operating

system.

Reset your PC

The recovery process deletes information stored on the internal

storage drive. Be sure to save your work to external media before

executing the recovery (see “Backing up your work” on page 77).

During the recovery process your computer be must connected to an

external power source via the AC adaptor.

1Move the pointer over the upper or lower right corner of the

screen.

2When the Windows® Charms appear click the Settings ()

Charm.

NOTE

Contents

Main Model: Qosmio X800 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement Wireless Interoperability Wireless LAN and Your Health Canada Industry Canada (IC) EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information Taiwan Using this Equipment in Japan 2.4FH1 VCCI Class B Information Device Authorization Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements Taiwan Optical Disc Drive Safety Instructions Location of the Required Label Copyright Export Administration Regulation Notice Trademarks Licenses Computer Recycling Information Reuse, Donation, Recycling Contents Introduction................................................................................ 24 Chapter 1: Getting Started......................................................... 29 Page 20 Chapter 2: Learning the Basics................................................. 72 Chapter 3: Mobile Computing................................................... 84 Chapter 4: Exploring Your Computers Features................... 100 Chapter 5: Utilities.................................................................... 110 22 Chapter 6: If Something Goes Wrong....................................130 Appendix A: TOSHIBA Function Keys.................................... 160 Introduction Page 26 This guide Safety icons Other icons used 28 Your computers features and specifications Other documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Keeping yourself comfortable Computer user comfort recommendations Good Working Posture Using the notebook with an external keyboard, mouse or monitor Typing style Taking breaks and varying tasks Mobile computing tips Transporting the notebook Seeking additional help Check list Precautions Page Important information on your computers cooling fan Setting up your computer Setting up your computer Connecting to a power source Page Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Registering your computer with Toshiba Initial setup Setting up your software Registering your computer with Toshiba To Shut down your computer To Shut down your computer To Restart your computer To place your computer in Sleep mode To place your computer in Sleep mode Adding optional external devices Adding optional external devices Adding memory (optional) Installing a memory module Page Page Page Page Page Removing a memory module Page Checking total memory Recovering the Internal Storage Drive Recovery option Description Creating recovery media Page Restoring from recovery media Refresh your PC (with users data) Page Reset your PC Page Page Installing drivers and applications Using the touch pad Page Adjusting touch pad settings Disabling or enabling the touch pad Connecting an external device Using external display devices Selecting video cables Connecting an HDMI-compatible television or display device Connecting an external monitor or projector Directing the display output when you turn on the computer Customizing your computers settings Adjusting the quality of the external display Customizing your computers settings Caring for your computer Caring for your computer Cleaning the computer Moving the computer Using a computer lock Page Chapter 2 Learning the Basics Computing tips Using the keyboard Using the keyboard Using the keyboard Function keys Special Windows Mouse properties Mouse properties Starting an app Saving your work Starting an app from the Start screen Saving your work Backing up your work Backing up your work Using the optical disc drive Viewing Blu-ray Disc movies Optical disc drive components Media control buttons Inserting an optical disc Playing optical media Recording optical media Removing a disc with the computer on Removing a disc with the computer off Toshibas online resources Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Battery Notice Power management Charging the main battery Charging the RTC battery Monitoring battery power Determining remaining battery power What to do when the battery runs low Setting battery notifications Conserving battery power Power Plans Using the eco power plan Using the eco power plan Changing the main battery Removing the battery from the computer Changing the main battery Inserting a charged battery Taking care of your battery Taking care of your battery Safety precautions Disposing of used batteries Maintaining your battery Disposing of used batteries Traveling tips Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the Start screen Exploring the Start screen Charms Exploring the desktop Tiles Exploring the desktop Finding your way around the desktop Icons Exploring the desktop Taskbar Notification area Windows Store Notifications Windows Setting up for communications Exploring audio features Using Wireless LAN connectivity Connecting your computer to a network Exploring audio features Exploring audio features Recording sounds Using a microphone Using external speakers or headphones Using the Web Camera Using the Web Camera Using the Memory card reader Using the Memory card reader Inserting memory media Removing memory media Using the Memory card reader Chapter 5 Utilities Desktop Assist Desktop Assist Page Desktop Assist Tools & Utilities Support & Recovery eco Utility eco Utility Setting passwords Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password System Settings System Settings Sleep and Charge Sleep and Charge Page Enabling/Disabling USB Sleep and Charge Power supply mode settings Sleep and Music HDD Protection Utility HDD Protection Utility Page PC Diagnostic Tool Utility PC Diagnostic Tool Utility PC Health Monitor PC Health Monitor Page TOSHIBA Application Installer TOSHIBA Application Installer Chapter 6 If Something Goes Wrong Problems that are easy to fix Your program stops responding. Problems when you turn on the computer Problems when you turn on the computer The computer will not start. The computer starts but when you press a key nothing happens. Problems when you turn on the computer The computer displays the The AC power light is blinking. The battery light is blinking when the computer is on. Windows Using Startup options to fix problems Refresh your computer Reset your computer Advanced options System Restore System Image Recovery Automatic Repair Command Prompt Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. My browser cannot find a site I bookmarked. Fixing a problem with Device Manager Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. The AC adaptor and power cord/cable work correctly, but the battery will not charge. Power and the batteries The battery appears not to power the computer for as long as it usually does. Keyboard problems Keyboard problems Display problems The screen is blank. Display problems The screen does not look correct. The display mode is set to Simultaneous and the external display device does not work. Disk or storage drive problems You are having trouble accessing a drive, or one or more files appear to be missing. Error-checking Page Optical disc drive problems Your hard disk seems very slow. Your data files are damaged or corrupted. Some programs run correctly but others do not. Optical disc drive problems You cannot access a disc in the drive. Page Optical disc drive problems Sound system problems Sound system problems No sound is coming from the computers speakers. The computer emits a loud, high-pitched noise. Printer problems The printer will not print. Wireless networking problems Wireless networking problems The Windows operating system wireless management utility does not work. DVD Blu-ray Disc operating problems DVD Blu-ray Disc operating problems A blank screen appears while watching a DVD-ROM or BD-ROM movie or title. The screen saver runs while you are watching a movie or title. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the users guides. Data and system configuration backup in the Windows system Saving system configuration with restore points Page Backing up your data or your entire computer with the Windows General tips for installing hardware and software Page If you need further assistance USB Sleep and Charge is not working. The USB Wakeup function does not work. If you need further assistance Other Toshiba Internet Web sites Contacting Toshiba Toshibas Technical Support Web site Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A TOSHIBA Function Keys Functions Page 162 Output (Display switch) Disabling or enabling the touch pad Media buttons 164 Volume Mute Zoom (Display resolution) Disabling or enabling wireless devices Keyboard Function keys Power Cord/Cable Connectors Glossary Acronyms Page Terms A B C D E F G H I K L M N O P R S T U W Index A B C D E F H I K M N O P R S T U V W

Toshiba Reset your PC

Models: GMAD00331011 PSPLZU PSPLZU 06R002 PSPLZU-003002 PSPLZU001002 X800 X875 X875 Q7190 X875 Q7380 X875 Q7390

Reset your PC