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ROUBLESHOOTING
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for additional
technical assistance.

Before you call

Some problems you experience may be related to software or the operating system,
it is important to investigate other sources of assistance first. Before contacting
TOSHIBA, try the following:
❑Review troubleshooting sections in the documentation for software and
peripheral devices.
❑If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.
❑Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related,
write to TOSHIBA at the nearest location listed below:
Outside of Europe
Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
84-92 Talavera Road
North Ryde N.S.W. 2113
Sydney
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street,
Markham, Ontario
L3R 8H2
China
TOSHIBA Computer Systems
(Shanghai) Co., Ltd.
Bldg. 33, No. 351, Jinzang Road,
Pudong New Area,
Shanghai,
P.R. China 201206
Singapore
TOSHIBA Singapore Pte. Ltd.
438B Alexandra Road #06-01
Alexandra Technopark
Singapore 119968

TOSHIBA support