Toshiba GMAD00290010, PT225U, PT225U-00J004, PT225U00J004, PT225U00Q00F, PT225U00V004, Z830-Bt8300, Z830 TOSHIBA Assist

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Utilities

TOSHIBA Assist

❖TOSHIBA Button Support

❖TOSHIBA Accessibility

❖Trusted Platform Module (TPM)

❖Fingerprint Authentication Utility

❖TOSHIBA eco Utility™

❖TOSHIBA wireless LAN indicator

❖TOSHIBA Service Station

❖TOSHIBA PC Health Monitor

TOSHIBA Assist

The TOSHIBA Assist provides quick access to computer functions

and allows you to customize a range of computer settings.

To access TOSHIBA Assist, click Start, All Programs,

TOSHIBA, Support & Recovery, and then TOSHIBA Assist.

The TOSHIBA Assist window appears.

(Sample Image) TOSHIBA Assist window

The TOSHIBA Assist offers four categories of options:

❖Connect

❖Secure

❖Protect & Fix

❖Optimize

Contents

Main Model: Portg Z830 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Telephone Company Procedures If Problems Arise Disconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada (IC) EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information VCCI Class B Information Modem Warning Notice Conformity Statement Taiw an Using this Equipment in Japan 2.4FH1 Device Authorization Radio Approvals for Wireless Devices Approved Countries/Regions for the Intel Wireless Wi-Fi Link 5100/5300 Series Approved Countries/Regions for the Intel Wireless Wi-Fi Link 622ANHMW and 633ANHMW Series Do not use this equipment except in the countries/regions in the following table. Approved Countries/Regions for the Realtek RTL8188CE Page Approved Countries/Regions for the Atheros Wireless Wi-Fi Link AR5B95 Series Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Approved Countries/Regions for the Realtek RTL8192E Approved Countries/Regions for the Realtek RTL8191SE Approved Countries/Regions for the Realtek RTL8187B Bluetooth Wireless Technology Interoperability Approved Countries/Regions for use (Bluetooth wireless technology) Bluetooth Wireless Technology and Your Health Regulatory statements European Union (EU) and EFTA Canada Industry Canada (IC) Taiw an Location of the Required Label Copyright Export Administration Regulation Notice Trademarks Licenses Computer Disposal Information Contents Introduction................................................................................ 36 Chapter 1: Getting Started......................................................... 41 Page Chapter 2: Learning the Basics................................................. 91 Chapter 3: Mobile Computing.................................................102 Chapter 4: Exploring Your Computers Features...................117 Chapter 5: Utilities.................................................................... 126 Chapter 6: If Something Goes Wrong....................................158 Page Introduction Page 38 This guide Safety icons Other icons used 40 Your computers features and specifications Other documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Selecting a place to work Keeping yourself comfortable Precautions Selecting a place to work Setting up your computer Important information on your computers cooling fan Setting up your computer Connecting to a power source Connecting to a power source Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Using the computer for the first time Opening the display panel Using the computer for the first time Turning on the power Setting up your software Registering your computer with Toshiba Registering your computer with Toshiba Adding optional external devices Adding memory (optional) Recovering the Internal Storage Drive Recovery option Description Recovering to out-of-box state (recommended recovery method) Page Recovering of factory default software with users data Page Page Recovering without changing the internal storage drive partitions Page Page Recovering to a custom size partition Page Creating recovery media Page Page Restoring from recovery media Page Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the Internal Storage Drive Checking the internal storage drive operating status Checking the internal storage drive operating status Installing drivers and applications Using the touch pad Page Page Scroll continuously (Circular scrolling) To: Do the following: Example: Zoom in/out To zoom i n: To zoom out: Adjusting touch pad settings Disabling or enabling the touch pad Using external display devices Using external display devices Selecting video cables Connecting an HDMI-compatible television or display device Using external display devices Connecting an external monitor or projector Directing the display output when you turn on the computer Using an external keyboard Adjusting the quality of the external display Using an external keyboard Using a mouse Connecting a printer Connecting a printer Connecting a printer Setting up a printer Turning off the computer Options for turning off the computer Hibernation mode Sleep mode Using the Shut down command Turning off the computer more quickly Page Restarting your computer Using and configuring Hibernation mode Configuring Hibernation mode options Page Starting again from Hibernation mode Using and configuring Sleep mode Configuring Sleep mode options Page Starting again from Sleep mode Customizing your computers settings Closing the display panel Customizing your computers settings Caring for your computer Cleaning the computer Moving the computer Caring for your computer Using a computer lock Chapter 2 Learning the Basics Computing tips Using the keyboard Character keys Making your keyboard emulate a full-size keyboard Ctrl, Fn, and Alt keys Function keys Special Windows keys Overlay keys Using the overlay to type numeric data Using the overlay for cursor control Backlit keyboard Starting a program Starting a program from the Start menu Starting a program from Windows Explorer Starting a program using the Search programs and files field Saving your work Saving your work Saving files Printing your work File names Using a file extension Printing your work Backing up your work Backing up your work Toshibas online resources Restoring your work Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Running the computer on battery power Battery Notice Running the computer on battery power Charging batteries Power management Charging batteries Charging the main battery Charging batteries Charging the RTC battery Monitoring main battery power Page Determining remaining battery power What to do when the main battery runs low Setting battery notifications Conserving battery power Power Plans Using a hot key to set the Power Plan Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan Changing the main battery Changing the main battery Taking care of your battery Safety precautions Disposing of your computer Maintaining your battery Disposing of your computer Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the desktop Exploring the desktop Finding your way around the desktop Icons Exploring the desktop Start button Taskbar Setting up for communications Notification area Setting up for communications Using Wireless LAN connectivity Exploring audio features Connecting your computer to a network Accessing a network Exploring audio features Recording sounds Using a microphone Exploring audio features Using external speakers or headphones Using the Web Camera Using the Web Camera Using the Memory card reader Using the Memory card reader Inserting memory media Removing memory media Page Chapter 5 Utilities TOSHIBA Assist TOSHIBA Assist Connect Page Page Optimize TOSHIBA Recovery Media Creator TOSHIBA Recovery Media Creator TOSHIBA Application Installer Setting passwords Using an instant password Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility TOSHIBA Security Assist TOSHIBA Security Assist TOSHIBA Security Assist TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility Mouse Utility TOSHIB A Hardwa re Setu p TOSHIBA Hardware Setup TOSHIB A Hardwa re Setu p TOSHIBA Sleep Utility Starting the TOSHIBA Sleep Utility USB Sleep and Charge Page Enabling/Disabling USB Sleep and Charge Power supply mode settings TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Accessibility Trusted Platform Module (TPM) Trusted Platform Module (TPM) Fingerprint Authentication Utility Fingerprint utility limitations Using the Fingerprint Authentication Utility Fingerprint Logon Care and maintenance of your fingerprint reader Page Fingerprint reader limitations TOSHIBA eco Utility TOSHIBA eco Utility TOSHIBA wireless LAN indicator TOSHIBA wireless LAN indicator TOSHIBA Service Station TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA PC Health Monitor Chapter 6 If Something Goes Wrong Problems that are easy to fix Your program stops responding. Problems when you turn on the computer Problems when you turn on the computer The computer will not start. The computer starts but when you press a key nothing happens. Problems when you turn on the computer The computer displays the The AC power light is blinking. The battery light is blinking when the computer is on. The Windows operating system is not working The Windows operating system is not working Using Startup options to fix problems The Windows operating system is not working Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. My browser cannot find a site I bookmarked. Fixing a problem with Device Manager Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Power and the batteries The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery appears not to power the computer for as long as it usually does. Keyboard problems Keyboard problems The keyboard produces unexpected characters. Display problems The screen is blank. Display problems The screen does not look correct. The display mode is set to Simultaneous and the external display device does not work. Disk or storage drive problems You are having trouble accessing a drive, or one or more files appear to be missing. Error-checking Sound system problems Wireless networking problems Wireless networking problems Wireless networking problems The Windows operating system wireless management utility does not work. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the users guides. Data and system configuration backup in the Windows operating system Saving system configuration with restore points Backing up your data or your entire computer with the Windows operating system General tips for installing hardware and software USB Sleep and Charge is not working. If you need further assistance The USB Wakeup function does not work. If you need further assistance Before you contact Toshiba Other Toshiba Internet Web sites Contacting Toshiba Toshibas Technical Support Web site Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Toshibas worldwide offices Appendix A Hot Keys/TOSHIBA Cards Hot Key Cards Hot Key Cards Using the Hot Key Cards Hot key functions Volume Mute Lock (Instant security) Power plan Sleep mode Hibernation mode Output (Display switch) Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Zoom (Display resolution) Cursor control overlay Numeric overlay Keyboard hot key functions Appendix B Power Cord/Cable Connectors Glossary Acronyms Page Ter ms A B C D E F G H I K L M N O P R S T U W Index

Toshiba TOSHIBA Assist

Models: GMAD00290010 PT225U PT225U-00J004 PT225U00J004 PT225U00Q00F PT225U00V004 Z830-Bt8300 Z830

TOSHIBA Assist