PORTÉGÉ Z830/Satellite Z830 Series

Chapter 6

Troubleshooting

TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

6-1

Page 101 Page 103
Page 102
Image 102
Toshiba Z830 user manual Troubleshooting, Problem solving process, Preliminary checklist
Page 101 Page 103

Z830 specifications

The Toshiba Z830, a part of the Satellite range, made its mark in the ultra-portable laptop category when it was launched. Designed for users searching for a blend of performance, portability, and style, the Z830 stood out for several reasons.

One of the most prominent features of the Toshiba Z830 is its ultra-thin and lightweight design. Weighing in at just over 2.5 pounds and measuring less than 0.7 inches in thickness, it was one of the lightest laptops available at its time, making it an ideal choice for frequent travelers and mobile professionals. The chassis is built from a strong magnesium alloy that contributes to its durability while maintaining a sleek silhouette.

Display-wise, the Toshiba Z830 boasts a 13.3-inch LED-backlit display with a resolution of 1366x768 pixels. The screen offers good color reproduction and brightness, providing an adequate experience for productivity tasks and media consumption. The incorporation of an anti-glare finish reduces reflections, further enhancing usability in various lighting conditions.

In terms of performance, the Z830 is powered by Intel's third-generation Core processors, with options ranging from i3 to i7, depending on the configuration. This enables users to run applications smoothly, whether for business tasks, multitasking, or media editing. Accompanying the processors is a solid-state drive (SSD), which provides quick boot times and faster data access compared to traditional hard disk drives.

Connectivity options are abundant in the Toshiba Z830, featuring USB 3.0 ports, HDMI output, and an SD card reader. Additionally, it includes a full-sized keyboard which is comfortable for typing, and a responsive touchpad that supports multi-touch gestures.

On the technological front, the Z830 integrates Wi-Fi and Bluetooth capabilities, ensuring users stay connected whether at home or on the go. The laptop also incorporates Toshiba’s Sleep and Charge technology, allowing users to charge their devices through USB while the laptop is in sleep mode, a convenient feature for those on the move.

Battery life is another strong aspect of the Toshiba Z830, with the ability to last for several hours on a single charge, depending on usage. This makes it suitable for long flights or extended working sessions without the constant need for a power source.

In conclusion, the Toshiba Z830 combines a portable design with robust performance, making it a commendable choice for professionals and students alike. Its blend of advanced features, connectivity options, and user-friendly design underline its reputation as a reliable ultra-portable laptop in its era.
Top Page Image Contents