TD-W8980

N600 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide

Appendix C: Technical Support

Technical Support

„For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq

„To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download

„For all other technical support, please contact us by using the following details:

Global

Tel: +86 755 26504400

E-mail: support@tp-link.com

Service time: 24hrs, 7 days a week

UK

Tel: +44 (0) 845 147 0017

E-mail: support.uk@tp-link.com

Service time: 24hrs, 7 days a week

Turkey

Tel: 444 19 25 (Turkish Service

E-mail: support.tr@tp-link.com

Service time: 9:00 AM to 9:00 PM 7 days a week

Ukraine

Tel: 0-800-505-508

E-mail: support.ua@tp-link.com

Service time: Monday to Friday 10:00 AM to 22:00 PM

Brazil

Toll Free: 0800-770-4337 (Portuguese Service)

E-mail: suporte.br@tp-link.com

Service time: Monday to Saturday 08:00 AM to 08:00 PM

France

Tel: +33 (0) 820 800 860 (French service)

Email: support.fr@tp-link.com

Fee: 0.118 EUR/min from France

Service time: Monday to Friday 9:00 AM to 6:00 PM (Except French Bank holidays)

Russian Federation

Tel: 8 (499) 754-55-60

8(800) 250-55-60 (toll-free call from any RF region)

E-mail: support.ru@tp-link.com

Service time: From 10:00 to 18:00 (Moscow time)

*Except weekends and holidays in Russian Federation

Switzerland

Tel: +41 (0) 848 800998 (German Service)

E-mail: support.ch@tp-link.com

Fee: 4-8 Rp/min, depending on rate of different time

Service time: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving Time)

Singapore

Tel: +65 62840493

E-mail: support.sg@tp-link.com

Service time: 24hrs, 7 days a week

USA / Canada

Toll Free: +1 866 225 8139

E-mail: support.usa@tp-link.com

Service time: 24hrs, 7 days a week

Australia / New Zealand Tel: AU 1300 87 5465 NZ 0800 87 5465

E-mail: support.au@tp-link.com (Australia) support.nz@tp-link.com (New Zealand) Service time: 24hrs, 7 days a week

Italy

Tel: +39 0230519020

E-mail: support.it@tp-link.com

Service time: Monday to Friday

9:00 AM to1:00 PM, 2:00 PM to 6:00 PM

Indonesia

Tel: (+62) 021 6259 135

E-mail : support.id@tp-link.com

Service time : Monday to Friday 9:00 -12:00; 13:00 -18:00 *Except public holidays

Malaysia

Tel: 1300 88 875465 (1300 88TPLINK)

Email: support.my@tp-link.com

Service time: 24hrs, 7 days a week

Poland

Tel: +48 (0) 801 080 618 / +48 22 7217563 (if calls from mobile phone)

E-mail: support.pl@tp-link.com

Service time: Monday to Friday

9:00 AM to 5:00 PM. GMT+1 or GMT+2 (Daylight Saving Time)

Germany / Austria

Tel: +49 1805 875465 (German Service)

+49 1805 TPLINK

E-mail: support.de@tp-link.com

Fee: 0.14 EUR/min from the German fixed phone network and up to 0.42 EUR/min from mobile phone

Service time: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2

(Daylight Saving Time in Germany) *Except bank holidays in Hesse

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TP-Link TD-W8980 manual Appendix C Technical Support

TD-W8980 specifications

The TP-Link TD-W8980 is a versatile and powerful ADSL2+ modem router designed to cater to the modern user's broadband needs. Packed with features and cutting-edge technologies, the TD-W8980 makes an excellent choice for both home and small office environments.

One of its primary attributes is its all-in-one design, combining a high-speed ADSL2+ modem with a wireless N router. This integrated device simplifies the setup process, as users only need one unit to manage both their internet connection and wireless network. The TD-W8980 supports ADSL standards, offering high download speeds of up to 24 Mbps, which is ideal for activities like streaming, gaming, and downloading large files.

The router supports dual-band wireless connectivity, providing both 2.4 GHz and 5 GHz bands. This allows users to enjoy flexible connectivity options; the 2.4 GHz band is perfect for basic tasks like browsing and emailing, while the 5 GHz band is designated for bandwidth-intensive tasks that require higher speeds, such as HD video streaming and online gaming.

Equipped with four Ethernet LAN ports, the TD-W8980 facilitates wired connections for devices requiring stable and fast internet access, such as desktops, gaming consoles, and smart TVs. The multiple LAN ports mean users can simultaneously connect several devices without compromising performance.

Security is also a crucial consideration, and TP-Link has included robust protocols in the TD-W8980 to protect users’ networks. It supports WPA/WPA2 encryption methods to safeguard wireless communications, along with a built-in firewall to fend off online threats. Additionally, the router offers Parental Controls and an access control feature, allowing users to manage their network effectively.

The TD-W8980 features an intuitive web interface that simplifies configuration and management. Users can easily set up their home network, configure security settings, and monitor connected devices with just a few clicks. The device also supports Quality of Service (QoS) settings, enabling users to prioritize bandwidth for specific applications or devices, ensuring a smooth online experience.

With its comprehensive set of features, solid performance, and user-friendly interface, the TP-Link TD-W8980 stands out as a reliable choice for anyone looking to establish a robust and efficient internet connection at home or in a small office. Its combination of advanced technologies and practical characteristics has made it a popular option in the competitive networking market.